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Updates

Beware: Don’t fall victim to a Coronavirus scam

Fraudsters are using the public health emergency to steal our money and personal information. Illinois Attorney General Kwame Raoul has warned residents to exercise caution with phone, text and email solicitations for money or personal information that are tied to the COVID-19 pandemic. Protect yourself from scams by reading our…...

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Natural gas prices continue decline amid Coronavirus concerns

For the fifth consecutive month, most natural gas utilities have lowered their prices from the previous month as the COVID-19 pandemic disrupts the market. All prices  are lower than last May.  The price per therm you will pay for natural gas in May, also known as the Purchased Gas Adjustment,…...

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CUB’s legal team tackles Coronavirus consumer protections, rate cases, alternative suppliers

In spite of the novel Coronavirus putting our lives on hold, CUB’s legal team is continuing the fight for utility customer rights and lower rates. General Counsel Julie Soderna and new Senior Attorney Eric DeBellis are currently working on about 15 cases. Here are a few highlights. Coronavirus Response In…...

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Update: CEJA must pass this session, despite COVID-19

CUB’s consumer advocacy work during the Coronavirus emergency includes fighting rate hikes–and that’s why we’re continuing to push for passage of the Clean Energy Jobs Act during this spring legislative session. It just can’t wait.  CEJA not only puts Illinois on a path to 100 percent renewable energy by 2050,…...

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Do-It-Yourself Home Energy Audit

Have some spare time at home and wondering how to bring down your utility bills? Conduct your own home energy audit, and use this guide as a handy checklist.  Switch to LEDs If you haven’t heard this before from CUB, we’ll say it again: Ditch your incandescents! Incandescent light bulbs…...

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UPDATE: $500 refund! CUB helps save man from “awful nightmare” with alternative supplier

UPDATE: A few weeks ago, CUB’s Annie Warnock helped secure a $500 refund for a consumer. We put out a blog telling about his alternative supplier nightmare. This week, Gayle sent us a donation and became a CUB member. He also wrote us a note, thanking our staff for helping…...

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Sign up for CUB’s free webinar series

Reduce Robocalls and Cut Your Cable Bill (10 a.m., Thursday, April 16): Watch this webinar. Earth Week Special: Illinois’ New Solar Programs (10 a.m., Thursday, April 23): Watch this webinar. Energy Savings for Ameren and ComEd Customers (10 a.m., Thursday, April 30): Register HERE.  ...

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Tutorial: How to Submit Your Bills to CUB’s Virtual Utility Bill Clinic

Just in case you missed it, CUB has brought back a popular service: virtual utility-bill clinics. If you email us your electric, natural gas, and telecom bills, a CUB specialist will look them over to see if you’re signed up with an alternative supplier or if you’re paying for unnecessary…...

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CUB alerts Illinois utility customers to free services during crisis

The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...

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