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Alert: LIHEAP has reopened applications

With another potentially expensive winter ahead, CUB urges consumers to apply for Low Income Home Energy Assistance Program (LIHEAP) funding, now that the application process has reopened. Households at or below 200 percent of the federal poverty level are eligible for LIHEAP funding. The application period runs through May 31,…...

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New crisis program to provide water bill assistance

Help is on the way for thousands of Illinois households struggling with their water and wastewater bills during the pandemic. The U.S. Department of Health and Human Services has created the Low Income Household Water Assistance Program (LIHWAP) as a two-year crisis program providing benefits for water customers in need…...

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News from CUB: Updated LIHEAP fact sheet provides key steps to getting help to pay your utility bills during pandemic

Amid the worst public health and economic crisis in Illinois history, CUB is spreading the word about how families can get help paying their utility bills.  Check out these resources: Our newly updated fact sheet, Energy Assistance: Questions and Answers. Our infographic on the Low Income Home Energy Assistance Program (LIHEAP),…...

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Financial assistance for utility bills available through June 30 to low-income families in Illinois

Low-income families in the state of Illinois can still apply for financial assistance to help pay for gas or electric bills through the Low Income Home Energy Assistance Program (LIHEAP) until June 30, 2021. However, the sooner you apply, the better. CUB recommends that to avoid misinformation, the most reliable…...

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Need help affording your utilities? You may qualify for bill assistance

We talk to utility customers every day at CUB, so we know people are hurting and worried about paying their utility bills. If you cannot afford your utilities, you may be eligible for financial assistance through the Low Income Home Energy Assistance Program–or LIHEAP. LIHEAP helps low-income consumers pay their…...

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Natural gas rates go up as the economy plummets, unemployment skyrockets

Most natural gas utilities have increased their prices for June, just as we face an economic crisis. These rising prices are a change in the downward trend CUB had observed in gas prices over the last several months. Thankfully, rates are still relatively low and usage tends to be lower in…...

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