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LIHEAP

CUB and DCEO remind residents to apply for $200 million in utility relief available now

The Illinois Department of Commerce and Economic Opportunity (DCEO) today reminded residents of utility relief available to low-income families throughout the state. Through Governor Pritzker’s Help Illinois Families program, DCEO has launched over $295 million in utility assistance programming available for low-income households across the state and is accepting applications…...

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New assistance program helps Nicor customers afford their gas bills

Nicor Gas and The Salvation Army are partnering to provide emergency assistance to help individuals and families pay their natural gas utility bills. Funding through the Shield of Caring program will assist residential customers who are past due on their gas bill and report a financial hardship, such as a…...

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Heating bills will be expensive this winter. If you need assistance, call these numbers.

Natural gas prices are double the price from 2020 and electric rates just went up, causing growing concern as cold weather draws near. Be prudent with your electric and gas usage this winter, and practice energy efficiency when possible. If you’re having a hard time paying your bills or you’ve…...

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Upcoming CUB events for October 2021

Happy October everyone, we are officially in fall and this month is also National Energy Awareness Month! Below you will find several events that can  help you improve energy efficiency at home and protect your bottom line.  CUB is happy to announce the CUB Fall Series beginning on Oct. 13;…...

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New crisis program to provide water bill assistance

Help is on the way for thousands of Illinois households struggling with their water and wastewater bills during the pandemic. The U.S. Department of Health and Human Services has created the Low Income Household Water Assistance Program (LIHWAP) as a two-year crisis program providing benefits for water customers in need…...

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Energy assistance updates, tips to keep your utility service on during the pandemic

The pandemic has been so hard on Illinois utility customers that it’s gained national attention. An economist discovered that close to 1 percent of all residences in Illinois were cut off for nonpayment in October 2020, according to an in-depth report by the Washington Post. Steve Cicala, an economist at…...

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Financial assistance for utility bills available through June 30 to low-income families in Illinois

Low-income families in the state of Illinois can still apply for financial assistance to help pay for gas or electric bills through the Low Income Home Energy Assistance Program (LIHEAP) until June 30, 2021. However, the sooner you apply, the better. CUB recommends that to avoid misinformation, the most reliable…...

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Need help affording your utilities? You may qualify for bill assistance

We talk to utility customers every day at CUB, so we know people are hurting and worried about paying their utility bills. If you cannot afford your utilities, you may be eligible for financial assistance through the Low Income Home Energy Assistance Program–or LIHEAP. LIHEAP helps low-income consumers pay their…...

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Capitol Report: Bill assistance, Internet access gain support, CEJA fight rages on

Although the Coronavirus pandemic has thrown some obstacles in the path of CUB’s spring legislative agenda, the fight for the Clean Energy Jobs Act continues—and we  scored a few consumer victories during the General Assembly’s special session. From May 20-23, the General Assembly met for the first time in 11…...

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COVID-19 crisis: How agencies that distribute energy assistance are impacted

Agencies that distribute Low Income Home Energy Assistance Program (LIHEAP) funds to help people afford their utility bills have been affected by COVID-19. The chart below gives a summary of those agencies. UPDATE for all utility customers: If you have a question about assistance programs to help you pay your…...

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