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Tutorial: How to Submit Your Bills to CUB’s Virtual Utility Bill Clinic

Just in case you missed it, CUB has brought back a popular service: virtual utility-bill clinics.

If you email us your electric, natural gas, and telecom bills, a CUB specialist will look them over to see if you’re signed up with an alternative supplier or if you’re paying for unnecessary products and services.

We’ll also let you know how your usage compares to other consumers, tell you if you’re eligible for money-saving programs, including financial assistance, and guide you to free energy-efficiency products and services.

Email a copy of your most recent electric, natural gas, and telecom bills to CUB at ubc@citizensutilityboard.org. (Put “Attn: Virtual Utility Bill Clinic” in the subject line.)

If you need help submitting your bills, watch our user-friendly tutorial video below.

Still have questions? Visit our website or call CUB at 1-800-669-5556, Monday through Friday, 9 am to 4 pm.