(800) 669-5556


Clearway: CUB’s evaluation of a new community solar offer

This is an evaluation of Clearway’s community solar offering. (If you are not already familiar with community solar, we recommend reading our Introduction to Community Solar first.)

How will signing up for the Clearway community solar offer affect my electric bill?

Clearway will look at your energy usage history to determine your subscription size, measured in kilowatts (kW). Each month your subscription will produce solar energy, measured in kilowatt-hours (kWh).

Once you are assigned to the community solar project, your monthly electric bill will be reduced by the community solar bill credits. You will also pay a second monthly bill to Clearway for the solar bill credits applied at a 20% discount.

Even though you are now receiving two bills, you will still save money overall.

On your utility bill you will see a credit for your community solar subscription. Clearway will bill you for the energy generated by your subscription, with a 20% discount applied. That’s where the savings come in. The total amount you save monthly will vary as the solar production of your subscription varies.

What about alternative suppliers?

All customers, regardless of their alternative electricity supplier, can now receive solar bill credits as part of a community solar program. Click here to learn more about alternative suppliers for consumers in ComEd territory and Ameren territory.

What does CUB think about this offer?

Community solar allows more Illinois consumers to support renewable energy, and CUB is pleased to see more offers hit the market. From reviewing the terms of Clearway’s offer, we did not see any red flags. Still, we recommend comparing multiple offers and understanding all the terms before signing up for community solar. Always read your contract thoroughly.

This chart summarizes key points about the Clearway deal:

What utility territory does the company serve? Ameren and ComEd.
Does the company offer savings? Yes. Clearway offers 20% off the utility default supply rate for the community solar bill credits you receive.
Is there a credit check when I sign up? Yes, Clearway performs a soft credit check, but it will not impact your credit score.
What is the contract term? 20 year option.
Is there an “exit fee” for leaving the contract early? No, but 60 days’ notice is required.
What are my billing options? Autopay is available and optional.

Note: Clearway has at times experienced solar farm outages. If you consider its offer, please ask Clearway how many outages it has experienced; how long the outages have lasted; and what the company is doing to prevent outages from happening in the future.

When will my subscription go live? When will I start to see credits on my utility bill?

All Clearway projects are completed, so it depends on when space on these project become available. Typically a customer gets assigned to a projects within 6 months. The Community Solar Standard Disclosure Form you receive from Clearway includes the month they expect your subscription to go live in the “Subscription Specifications” section. Once you sign up you can also check your customer portal for updates on your project.

What happens if I move?

If you move within your current utility territory you can take your community solar subscription with you. If you move outside of the utility territory, you can assign your subscription to someone else. (That person must first properly enroll in the community solar program, including reviewing all of the applicable IPA Disclosure forms.) You also can cancel with no penalty by providing proof of your move. If you are moving you must give Clearway 60 days’ written notice. During that period the community solar provider will still bill you for the solar produced, and you will still receive bill credits if your account is still active.

Can I sign up for Clearway’s offer and a real-time pricing program?

It depends on your electricity provider. If your provider is ComEd and you enroll in Clearway’s community solar program, you cannot also participate in ComEd’s Hourly Pricing program. However, if you are an Ameren customer you can participate in both Clearway’s community solar program and Ameren’s Power Smart Pricing plan.

How do I sign up?
To enroll in Clearway’s community solar program, visit Clearway’s website. CUB recommends comparing multiple offers before signing up. See all offers available to you at Solar in the Community.

Have you signed up for a community solar program? Let us know about your experience!