Solar Simplified is a community solar company offering subscriptions to income-eligible Ameren customers, through the Solar for All program. If you are not already familiar with community solar, we recommend reading CUB’s Introduction to Community Solar first. Learn more about Solar for All.
How will signing up for the Solar Simplified community solar offer affect my electric bill?
Solar Simplified will look at your annual electricity usage history to determine your community solar subscription size, which is measured in kilowatts (kW). Once your subscription is activated, each month, your subscription will produce solar energy, measured in kilowatt-hours (kWh). The supply section of your electric utility bill will be credited for what your subscription produced that month. Solar Simplified offers consolidated billing, meaning they are able to charge you for those solar credits right on your electric bill, but with a 50% discount applied. So, rather than paying your electric utility for that clean energy you are paying Solar Simplified, at a discounted rate.
Example: Say you are currently paying your electric utility 10 cents/kWh. Through Solar Simplified community solar, you will be paying 5 cents/kWh (50% discount on the supply) for any electricity produced by the farm.
Your subscription size is designed to provide credits for your full electricity usage for the year, though there will be changes in your subscription’s energy production from month to month. For example, your subscription will produce less in winter, but more in summer, and your credits from the summer will rollover to help cover your electricity usage in winter.
What about alternative suppliers?
All customers, regardless of their alternative electricity supplier, can now receive solar bill credits as part of a community solar program. Learn more about alternative suppliers for consumers in ComEd territory and Ameren territory.
What does CUB think about this offer?
Community solar allows more Illinois consumers to access the benefits of clean energy, and CUB is pleased to see more offers hit the market. Solar Simplified specifically offers deals through Solar for All. Solar for All is Illinois’ income-eligible solar program. Use this tool to see if you qualify.
This chart summarizes key points about the deal:
| What utility territory does the company serve? | Ameren. |
| Does the company offer savings? | Yes, 50%. |
| Is there a credit check when I sign up? | TBC |
| What is the contract term? | TBC |
| Is there an “exit fee” for leaving the contract early? | None. |
| What are my billing options? | Consolidated Billing. |
| How do I contact them? | (888) 420-9831, [email protected] |
*Your payment is equal to the value of bill credits, assuming the default electricity supply charge with your utility, minus your discount percentage.
When will my subscription go live? When will I start to see credits on my utility bill?
You should only be charged by your community solar company once you start receiving utility bill credits. When that is depends on when your subscribed community solar project is interconnected to the utility grid.
You can find the month the company expects your subscription to go live in the “Subscription Specifications” section of the Standard Disclosure Form provided to you (if you weren’t provided a Standard Disclosure Form, that’s a problem – see the questions and concerns section below).
What happens if I move?
If you move within your current utility territory, you can take your community solar subscription with you. If you move outside of the utility territory, you can either cancel or assign your subscription to someone else.
Solar Simplified does not charge a cancellation fee, and you must give 90 days written notice. In those 90 days, Solar Simplified will still bill you for the solar produced by your subscription, and you will still receive utility bill credits if your account is still active. (Note: CUB is confirming this information with the company)
Can I sign up for Solar Simplified’s offer and a real-time pricing program?
Yes, you can participate in Solar Simplified’s community solar program alongside Ameren’s Power Smart Pricing plan.
How do I sign up?
To sign up for Solar Simplified’s community solar offer, visit their website. CUB recommends comparing multiple offers before signing up. See all offers available to you at www.SolarintheCommunity.com, under the “Current Community Solar Deals” tab.
Who do I contact with questions or concerns?
We do our best at CUB to provide transparent information to consumers, but CUB does not administer the community solar program. If you have a complaint about Solar Simplified or questions about the community solar program generally, contact the Illinois Shines program by calling 1-877-783-1820, emailing
[email protected], or visiting IllinoisShines.com.
If you still have questions or concerns about solar, including an advertisement you might have seen or someone who came to your door, you can call the CUB Hotline: 1-800-669-5556, Monday through Friday from 9am to 4pm.
If you believe you have been subject to fraudulent or deceptive sales practices, the Consumer Protection Division of the Illinois Attorney General’s office may be able to help. Customers can contact the following hotlines: Chicago: 1-800-386-5468 (TTY 1-800-964-3013), Springfield: 1-800-243-0618 (TTY 1-877-844-5461), Carbondale: 1-800-243-0607 (TTY 1-877-675-9339), and Spanish: 1-866-310-8398.
Have you signed up for a community solar program? Let us know about your experience!
