The Illinois Commerce Commission (ICC) is investigating three alternative suppliers–Realgy, Liberty Power and Switch Energy–after receiving hundreds of complaints from consumers about marketing techniques, unresponsive call centers and an unusual Realgy fee that has caused bills to skyrocket overnight. CUB’s legal team is intervening in the cases. These companies are…...
Exit fee freedom!
Realtor Mark Zipperer enrolled with Liberty Power as the electricity supplier for his office. When he found a better deal, he cancelled his contract. What should have been a smooth process ended up a nightmare. Zipperer was slapped with a $900 exit fee for leaving the contract early. Fortunately, Zipperer thought to contact CUB.…...
