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Boil order for Aqua customers another example of private water problems

About 1,200 Aqua Illinois customers in Lake County spent about a week under shoddy water service and a boil order. It’s the latest concern connected to private water companies, as they blow through hundreds of millions of dollars of their customers’ money to buy up water systems in cities and…...

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CUB Q&A: Illinois American Water’s rate-hike request  

What happened?  In February, Illinois American Water filed for a $87.4 million increase in rates before the Illinois Commerce Commission (ICC). How much will this cost customers? The rate hike includes a $65.7 million, or 27 percent, increase in water service rates and a $21.7 million, or 59 percent, increase in…...

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Working hard for consumers in Springfield

Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...

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