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Consumer advocates

Breaking: City Council hearing on Peoples Gas

CUB wants to alert you to an important event for Peoples Gas customers on Wednesday. We hope you can be there! Ald. George Cardenas’ Health & Environmental Protection Committee is holding a hearing on a growing problem in Chicago: soaring Peoples Gas bills due to the utility’s mismanaged pipeline replacement…...

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‘Like magic’: Consumer Advocacy Department captures $108,000+ in savings

Each year, thousands of Illinois consumers contact CUB’s Consumer Advocacy Department (CAD), to ask a question or file a complaint about an electric, gas, or telecom/cable company behaving badly. In 2018 alone, the department saved people more than $108,000, including: • $62,082.76, for an apartment building that was the victim of…...

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