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Serving consumers in a crisis: New CUB service helps Glen Ellyn resident cut costs

As the world adapts to Coronavirus, so does CUB. We recently launched a service—virtual utility bill clinics—to replace our popular in-person events until the public health crisis ends. Our first virtual bill inquiry came from Alma, a consumer with alternative supplier Constellation Energy. She emailed copies of her electric and…...

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New ComEd rates are in!

Just a few weeks ago, the Illinois Commerce Commission (ICC) approved a $67 million delivery rate decrease for ComEd customers—hopefully a sign that we’re starting to benefit from improvements to the power grid. Now, we officially know ComEd’s rates— reflecting the $67 million decrease—as of Jan. 1 Check out what you’ll…...

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Higher electric bills again?

Here we go again. For the second time in less than a year Illinois consumers—first in Central and Southern Illinois and now in Northern Illinois—face significantly higher electric bills because of a flawed power-pricing system.  And while electric customers will take the hit, big power generators like Exelon, NRG and…...

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Good news for Peoples, North Shore Gas non-heating customers!

As a Chicago renter who only uses natural gas to cook, I’ve often asked, “Why is my bill $50!?” I only use a few therms a month, and gas prices are in the neighborhood of 50 cents a therm—relatively low compared to past years. I’m hoping that’s about to change.…...

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