Most natural gas utilities decreased or maintained their price from last month and all lowered their rates from March 2019. This general trend has continued for three consecutive months, but federal officials predict that could come to an end soon. Here’s our monthly review of gas prices: Illinois Gas, a…...
It’s time to take the power back: Pass CEJA NOW!
More than 700 consumer and environmental advocates converged on Springfield this week to push for the Clean Energy Jobs Act (CEJA), encouraged by Gov. J.B. Pritzker’s pledge to pass legislation that puts “consumers and climate first.” “I’m not going to sign an energy bill written by the utility companies,” the…...
$500 refund! CUB helps save man from “awful nightmare” with alternative supplier
A Genoa resident received a $500 refund after being overcharged for months by an alternative electric and gas supplier, thanks to CUB’s Bilingual Consumer Rights Specialist Annie Warnock. When Gayle filed a complaint with Residents Energy, he was paying 15.53 cents per kilowatt-hour (kWh) for electricity — more than double…...
Sources for CUB’s Guide to Fighting Robocalls
You can order CUB’s Guide to Fighting Robocalls here. Below is a list of the sources the Citizens Utility Board (CUB) researched to write the guide: “Apple.” Detect and block spam phone calls – Apple Support. https://support.apple.com/en-us/HT207099. AT&T. “Block Robocalls and other Unwanted Calls.” https://www.att.com/help/robocalling.html. Blanco, Octavio. “Robocalls Decline, but…...
Memes, graphic novellas, Instagram, oh my! — Northwestern students help CUB rethink its educational tools
Who knew that memes, social media and graphic novellas could be used to break down and simplify utility concepts like capacity markets and legislation like the Clean Energy Jobs Act? Thanks to a partnership with PhD and Masters students in the “Introduction to Design in Learning Sciences” course at Northwestern…...
Consumer alert: AT&T phasing out low-income internet program
AT&T is phasing out its Access program after four years of offering discounted high-speed Internet and Wi-Fi service to eligible consumers. AT&T will no longer be taking Access applications after April 2020. However, people who sign up between now and April 2020 are still eligible for a year of Access…...
More than 23,000 pro-CEJA petitions delivered to governor
Today CUB and other members of the Illlinois Clean Jobs Coalition delivered more than 23,000 petitions from Illinoisans asking Gov. J.B. Pritzker to support the Clean Energy Jobs Act (CEJA). Coalition members presented the petitions at both the governor’s Springfield and Chicago offices, after holding news conferences. CEJA is a…...