Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric…...
Tell the White House: Don’t be weak on efficiency
Last week, Scott Pruitt, the head of the Environmental Protection Agency (EPA), announced that he was repealing the Clean Power Plan — regulations designed to reduce pollution from power plants. Here’s one particular reason why that’s bad news: The plan would have given energy efficiency a significant boost, and that…...
AT&T slapped her neighbors with $6,461 bill, CUB member knew who to call
Retirees Paula and Anastasio had no idea that their kind-hearted attempt to help a great-grandson with his schoolwork would somehow lead to a $6,461 AT&T bill. But that’s what happened until their helpful neighbor, a CUB member, came to the rescue (with a little assist from the consumer watchdog). The couple,…...
Tell Congress: Protect my Privacy!
Almost 143 million U.S. consumers — nearly half the country — may have had their personal data stolen when hackers targeted credit rating agency Equifax in “the most brazen failure to protect consumer data we have ever seen,” according to Massachusetts Attorney General Maura Healey. Members of Congress have demanded…...
