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consumer alert

What you need to know about ComEd’s billing change

This month ComEd customers are transitioning to a new billing system, which will change all customers’ account numbers. Here are a few key facts you need to know (this is especially important for customers who pay their ComEd bill through their bank’s bill-pay service): Where to find your new account…...

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Hey Illinois, beware of rip-offs

Everybody is worrying about costs these days—I know we talk to a lot of concerned consumers. That’s why CUB is issuing this warning. If you get pitched any of these offers, be careful! Maintenance plans. They peddle peace of mind (“the unexpected—protected,” says one ad). But maintenance plans offered to utility…...

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Now we’ve seen everything…

At CUB, we’re a pretty thrifty bunch– after all, we spend our days helping consumers shave money off their bills–but even we think this might be going a little far: Eligo Energy, an alternative electric supplier serving the Chicagoland area, is offering a Groupon for a $50 discount on electricity. We’ve heard of alternative electric suppliers mailing, phoning…...

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