Note to ComEd customers (3/3/2024): The utility’s switch to a new billing system was rocky, blocking millions of customers from paying their bills online for more than a week and erroneously notifying people they owed $9,999.99. The new billing system was supposed to be working on Feb. 19. On Feb.…...
Hey Illinois, beware of rip-offs
Everybody is worrying about costs these days—I know we talk to a lot of concerned consumers. That’s why CUB is issuing this warning. If you get pitched any of these offers, be careful! Maintenance plans. They peddle peace of mind (“the unexpected—protected,” says one ad). But maintenance plans offered to utility…...
Now we’ve seen everything…
At CUB, we’re a pretty thrifty bunch– after all, we spend our days helping consumers shave money off their bills–but even we think this might be going a little far: Eligo Energy, an alternative electric supplier serving the Chicagoland area, is offering a Groupon for a $50 discount on electricity. We’ve heard of alternative electric suppliers mailing, phoning…...
