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payment assistance

Study reveals October disconnection surge

Special consumer protections and a ninefold expansion in utility bill assistance in 2020 helped keep disconnections low during widespread economic stress caused by the pandemic, with the exception of October. In October 2020, disconnections doubled as utilities lifted their ban on shut offs, according to a new Tufts University study.…...

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Struggling to pay your bills? These resources can help

With uncertain times come uncertain finances. Due to the public health emergency, you may have been laid off, your hours may have been cut, or you may have accrued unexpected medical expenses. Whatever the reason, paying your utility bills shouldn’t cause additional financial stress. These programs may be able to…...

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