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water bills

CUB’s 2026 rate-hike battles surpass $900 million

In a year when we’re already paying elevated electricity prices, Illinois’ biggest utilities are piling on by pushing for $930 million in new rate hikes. The parent companies of these utilities raked in about $15 billion in total profits in 2025, and now they’re pushing for an increase in delivery…...

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CUB expert testimony uncovers $50+ million in overcharges in Illinois American Water’s rate-hike proposal

As it attempts to dominate the state’s private water landscape through an aggressive acquisition strategy, Illinois American Water is pushing a rate hike that would overcharge customers by at least $54 million–including an exorbitant profit rate for shareholders and executive bonuses, according to expert testimony filed by the Citizens Utility…...

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CUB: ICC should reject acquisition involving the state’s two biggest private water utilities, Illinois American and Aqua

The Illinois Commerce Commission (ICC) should reject a proposed acquisition involving the parent companies of the state’s two biggest private water utilities–Illinois American Water and Aqua Illinois–because the deal would not serve the public interest, according to expert testimony filed by the Citizens Utility Board (CUB). The parent companies of…...

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Statement: Consumer watchdog vows to fight Illinois American’s $134 million ‘money-grab’

The following is a statement from Citizens Utility Board (CUB) Executive Director Sarah Moskowitz on Illinois American’s latest rate-hike request. It is outrageous that Illinois American Water wants yet another rate hike. This company—a rate-hike machine—has already burdened customers with three increases totaling $230 million over the last decade, and…...

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Statement from CUB, AARP Illinois: Illinois Commerce Commission OKs $110 Million Illinois American Water Rate Hike

The following are statements from the Citizens Utility Board (CUB) and AARP Illinois regarding the Illinois Commerce Commission (ICC) approving a $110 million rate hike for Illinois American Water on Thursday, Dec. 5. (Read a pdf of the statements here.)  “While we are relieved Illinois American Water did not get…...

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News Release: State regulatory judge recommends IL American Water receive $109.8 million rate hike, CUB urges ICC to cut it further

A state regulatory judge has recommended that Illinois American Water receive a $109.8 million rate hike, but CUB is urging the Illinois Commerce Commission (ICC) to cut the increase further when it issues a final order before the end of the year. (Read CUB’s news release.) The Proposed Order, submitted…...

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News Release: CUB testimony uncovers $50 million in overcharges in Illinois American Water’s proposed rate hike

Testimony filed by the Citizens Utility Board (CUB) has uncovered about $50 million in overcharges buried in Illinois American Water’s proposed rate hike, criticizing the company for seeking an excessive profit rate and charging customers millions for executive bonuses, CUB said Thursday (HTML and pdf versions of the news release).…...

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Illinois’ two biggest private water companies push for rate hikes

Last year’s rate-hike barrage was bad enough, but now water companies want in on the action. CUB learned this week that Illinois American Water and Aqua Illinois both want rate increases. Aqua Illinois on Jan. 17 filed a $19.2 million rate-hike request with the Illinois Commerce Commission (ICC). Aqua estimated…...

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Boil order for Aqua customers another example of private water problems

About 1,200 Aqua Illinois customers in Lake County spent about a week under shoddy water service and a boil order. It’s the latest concern connected to private water companies, as they blow through hundreds of millions of dollars of their customers’ money to buy up water systems in cities and…...

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Getting ready for Spring? Tips on keeping your utility bills low

As you do some spring cleaning, remember that a few easy swaps can help you maximize your energy efficiency. These tips are easy and effective at preventing higher-than-average utility bills, while also being good for the planet.  Here are some of CUB’s top tips for keeping your power bill to…...

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