Imagine this: You get a letter from your electric or gas utility that has colorful bar graphs and says something like this, “You used 21% more natural gas than your neighbors. That cost you about $102 extra.” Or maybe, your electricity/gas usage compares favorably to your neighbors and your energy…...
Polar vortex price spike? Read all about it!
At about the same time the “polar vortex” slammed Illinois with record cold this month—it also generated some heat from consumers who complained to CUB about an unheard of spike in electricity prices. That’s right, electricity prices. About eight out of 10 Illinois homes heat with natural gas—so what business…...
Say hello to LEDs
New federal efficiency standards marked the death of the traditional incandescent light bulb in 2014. You have three new options for bulbs now: incandescents that meet the new standards (usually made with halogen), compact fluorescent lights (CFL), and light-emitting diodes (LEDs). We’ve made a nifty infographic for you to learn more…...
CUB helps a grieving husband
After Aurora resident William Schweihs lost his wife, Louise, in April,he didn’t expect the headache he received from Verizon. Fortunately, CUB was there to help. William’s wife had been on a prepaid cellphone plan with Verizon, and her plan required her to maintain a balance to pay for her use. So…...
5 things you should know about Ameren’s $45 million electric rate cut
Good news just in time for the holidays! The Illinois Commerce Commission (ICC) has ordered a $45 million rate cut for Ameren electricity customers. Key points about the decrease: When it takes effect: Jan. 1, 2014. What’s behind the change: It’s part of Ameren’s new “formula rate.” Back in 2011, the…...
