(800) 669-5556

assistance

CUB Q&A: The Low-Income Discount Rate (LIDR) program

In November of 2023, the Illinois Commerce Commission (ICC) ordered the major Illinois gas utilities to launch the state’s first-ever income-based program that provides gas-bill discounts for eligible customers. The Low-Income Discount Rate (LIDR) program, which went into effect on Oct. 1, 2024, was advocated for by Legal Action Chicago,…...

Read more

Need help affording your utilities? You may qualify for bill assistance

We talk to utility customers every day at CUB, so we know people are hurting and worried about paying their utility bills. If you cannot afford your utilities, you may be eligible for financial assistance through the Low Income Home Energy Assistance Program–or LIHEAP. LIHEAP helps low-income consumers pay their…...

Read more

COVID-19 crisis: How agencies that distribute energy assistance are impacted

Agencies that distribute Low Income Home Energy Assistance Program (LIHEAP) funds to help people afford their utility bills have been affected by COVID-19. The chart below gives a summary of those agencies. UPDATE for all utility customers: If you have a question about assistance programs to help you pay your…...

Read more
Join the fight for lower utility bills in 2025!