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Exposed: Lies about your gas bill!

Over 30 years of consumer advocacy, CUB has heard a lot of misinformation about utility service–yep, some real doozies! As winter approaches, here’s our list of the top 5 myths about your gas bill. Myth No. 1: There’s nothing you can do to cut your energy bills. CUB’s free online tool,…...

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CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!

Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...

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Breaking: Consumers beat back Big Telecom

CUB staffers love their smartphones and Internet phone service, but landlines still reserve a special place in our hearts. That’s because more than 2 million Illinois households rely on a landline to stay connected with friends, relatives, job opportunities, and emergency services. So we’re happy that the Illinois Senate today unanimously…...

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