We hear a lot of stories from exasperated consumers who have contacted their utilities with a complaint or question, only to spend hours on the phone trying to communicate with customer service representatives. CUB recommends these steps to making your call as effective as possible. 1. Be prepared. Before you…...
CUB’s money-saving events: September 2026
CUB’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs.We hope to see you at an event soon! 11:00 a.m. –…...
CUB Q&A: ComEd’s Time-of-Day (TOD) Pricing program
Commonwealth Edison’s Time-of-Day (TOD) Pricing is an optional program that can save you money when you shift your electricity use to cheaper times of day. (Read a PDF version of this Q&A.) It is similar to ComEd’s Delivery Time-of-Day (Delivery TOD) Pricing) program. However, Delivery TOD only covers the delivery…...
CUB’s money-saving events in August
CUB’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs. Summer is in full swing, and CUB can help you learn…...
Happy Earth Month: CUB’s money-saving events in April
CUB’s Outreach team travels across the state to staff free events, giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills, and helping people protect themselves from scams and rip-offs. Join CUB at one of our April events to learn how to…...
Spring is in the air: CUB’s money-saving events in March
CUB’s Outreach team travels across the state to staff free events, giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs. As the winter snow begins to thaw, people are starting to…...
