Customers of Illinois’ largest electric utility are one step closer to enjoying another program to help them save money and lower their reliance on dirty sources of power: “Time-of-use” (TOU) pricing. Environmental Defense Fund (EDF) and the Citizens Utility Board (CUB) have been pressing for this innovative program for more…...
CUB alerts Illinois utility customers to free services during crisis
The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...
Tell President Trump: Keep our utility service reliable and affordable
In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders. Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...
COVID-19 crisis: How agencies that distribute energy assistance are impacted
Agencies that distribute Low Income Home Energy Assistance Program (LIHEAP) funds to help people afford their utility bills have been affected by COVID-19. The chart below gives a summary of those agencies. UPDATE for all utility customers: If you have a question about assistance programs to help you pay your…...
COVID-19 crisis: 5 phone numbers utility customers should know
In a crisis like this, communication is key. All utility customers should keep these numbers handy. No. 1: Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661 Ameren: Residential: 1-800-755-5000 Business: 1-800-232-2477 Nicor: Emergencies, or to speak to someone about your account or billing information: is…...
Overpaying by $4.4 billion? New report shows why we need electricity market reforms
We’re paying $4.4 billion more for electricity than we need to be. According to a new report, consumers all over the U.S.—including northern Illinois—are overpaying for a “capacity” charge that’s hidden on most electric bills. This is a major reason why CUB is fighting for the electricity-market reform provisions in…...
CUB’s Virtual Utility Bill Clinic
Because of concerns about COVID-19, we are bringing back a popular service: virtual utility-bill clinics. How it works: A CUB specialist will look over your gas, electric and telecom bills to see if you’re signed up with an alternative supplier or if you’re paying for unnecessary products and services. We’ll…...
Federal ruling “direct attack” on Illinois, CUB’s leader testifies
A federal regulatory ruling that threatens to raise electric bills by up to $864 million a year “punishes Illinois for our successful clean energy policies” and is a “direct attack” on the state’s authority to protect its residents, CUB Executive Director David Kolata told a legislative committee today. The recent…...
Nexamp and Clearway: Two new community solar offers available to Illinois consumers
In this article, we’ll break down the terms and conditions of two community solar offers advertised by Nexamp and Clearway. Let’s start with the basics What is “community solar”? Community solar is an exciting new program in Illinois that can help reduce your electric bill while supporting the development of new solar…...
Bill pending in IL General Assembly would quash the threat of $864M increase on Northern IL customers
Clean energy legislation pending before the General Assembly stands as the only viable alternative to an explosive increase in electricity costs—believed to be the largest in state history—for millions of Illinois consumers, following a recent regulatory ruling by appointees of President Trump, the Illinois Clean Jobs Coalition said Tuesday. The coalition…...
