At CUB utility-bill clinics across the state, we talk to a lot of people who are, unfortunately, paying a painfully high rate with an alternative supplier. Recently we met Elibrando , who was being charged more than double ComEd’s rate. Elibrando came to a CUB clinic to find out why…...
The HEAT Act: One of the nation’s toughest consumer protection laws against gas and electric rip-offs
In a victory for consumers, the Illinois General Assembly has unanimously passed and the governor has signed one of the nation’s toughest consumer-protection laws to fight rip-offs peddled by alternative electric and gas suppliers. At the end of May, the Illinois General Assembly unanimously passed the Home Energy Affordability and…...
Good news on a Friday night: General Assembly passes historic consumer protections
Just wanted to share this statement from CUB Executive Director David Kolata on a major victory for consumers at the General Assembly tonight: STATEMENT FROM CUB EXECUTIVE DIRECTOR DAVID KOLATA ON PASSAGE OF HEAT ACT The Citizens Utility Board (CUB) thanks the General Assembly for passing the HEAT Act, historic…...
ICC investigates four alternative suppliers
The Illinois Commerce Commission (ICC) has brought four cases against alternative electric suppliers for allegedly violating marketing-related rules. CUB has gotten involved in the cases to make sure consumers’ voices are heard. Buried in the legal language are stories from consumers alleging outrageous behavior from some alternative suppliers. Here’s a…...

