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Nicor

Double trouble: Glitch leads to bigger Nicor bills for thousands

The Bloomington Pantagraph reports that some 7,000 Nicor Gas customers on automatic payment plants were mistakenly charged double from June 13-15. Do you have your Nicor bill paid automatically out of your bank account? The gas utility recommends checking your bank account or calling Nicor, at 1-888-642-6748. Those who incurred bank…...

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Natural gas rates: What will you pay in May?

It’s a sad state of affairs when Chicago’s gas rates are down–but still at their highest May price this decade. It doesn’t appear that utilities have posted final May prices on their websites, so CUB scanned tariff filings on the Illinois Commerce Commission (ICC) website to come up with some…...

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Energy report: What’s your gas utility charging?

As we approach the heart of the winter heating season, here’s a summary of what Illinois’ major utilities are charging for natural gas right now, compared with last November: Ameren Zone 1 (Formerly AmerenCIPS): 53.482 cents per therm (November 2012: 64.76 cents per therm) Ameren Zone 2 (Formerly AmerenCILCO): 53.673 cents…...

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Exposed: Lies about your gas bill!

Over 30 years of consumer advocacy, CUB has heard a lot of misinformation about utility service–yep, some real doozies! As winter approaches, here’s our list of the top 5 myths about your gas bill. Myth No. 1: There’s nothing you can do to cut your energy bills. CUB’s free online tool,…...

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Good news for Ameren natural gas customers?

Ameren is predicting its customers will see lower natural gas prices this winter—but that doesn’t guarantee they’ll see lower bills. The utility says it expects prices to hover between 53 and 55 cents per therm, down about 5 percent from the prices customers paid last winter. But Ameren cautioned that lower prices don’t guarantee…...

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CUB Analysis: Up To $37 Million Per Year In Potential EE Savings

CUB held news conferences across Illinois today to release a report that holds both good news and bad news for Illinois consumers. First the bad news: The Federal Energy Information Administration (EIA) recently released state fact sheets that indicate Illinois is one of the biggest household energy users in the…...

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Victory? Nicor customers to see $72 million refund

A 5-0 Illinois Commerce Commission (ICC) ruling means Nicor customers will be on the receiving end of a $72 million paycheck in the near future. While we’re always happy to see customers get a refund, in this case, $72 million is not enough to undo the harm done to customers.…...

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