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Crackdown on Cramming

Did you know that  cell phone carriers can profit up to 40 percent on fraudulent third-party fees on your bill?  We were shocked, too.  Not only do these third parties “cram” charges for services you never ordered onto your bill, but wireless carriers are taking a cut! Recently, the Federal Trade Commission (FTC) filed…...

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AT&T’s big move could save customers $15/month

Following T-Mobile’s lead, AT&T over the weekend took a step to end what one writer called “the phone subsidy scam.” It’s a common practice to get a big discount on a new smartphone, and then pay off the balance of the device’s price tag through higher monthly fees over a…...

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A gut punch to cellphone scam artists

We hope this is the beginning of the end for the insidious “cramming” scam. The nation’s big four cellphone companies are voluntarily banning most premium texting services from their bills–charges that have been a major culprit in the scam. The agreement was pushed by 45 state attorneys general, including Illinois’…...

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Five things to remember when buying a new cellphone

Two months ago I was debating whether or not to buy a new smartphone. My contract was over, my once powerful smartphone had lost its lightning speed, and I realized I was paying a premium monthly charge for a cellphone subsidy I had long since paid off. The internal debate raged…...

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Shouldn’t you be able to ‘unlock’ a cellphone that YOU own?

Love your smartphone but not your wireless carrier? You might be out of luck. Last October, the Library of Congress adjusted its interpretation of the Digital Millennium Copyright Act (DMCA). The result is it’s now illegal for customers to “unlock” smartphones without first getting their carrier’s permission—even if they own…...

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