CUB held news conferences across Illinois today to release a report that holds both good news and bad news for Illinois consumers. First the bad news: The Federal Energy Information Administration (EIA) recently released state fact sheets that indicate Illinois is one of the biggest household energy users in the…...
CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!
Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...
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