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1,781CUB members say “Hands off my water bill!”

Think you should have to pay for a service you don’t receive? We don’t either— and 1,781 CUB Action Network members agree! But that’s exactly what big water companies want.  Senate Bill 1421 would give a big profit boost to the state’s two largest water companies: Illinois American Water and Aqua Illinois.…...

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BREAKING NEWS: Verizon, Sprint to pay $158 million in ‘cramming’ settlement

Federal and state officials announced Tuesday that Verizon will pay $90 million and Sprint $68 million in fines and customer refunds to settle government probes into “cramming.” “This settlement is another major victory for consumers,” said Illinois Attorney General Lisa Madigan, who helped reach the deal. Attorney General Madigan and other…...

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CUB’s Final Four—of bad utility bills

Last night March Madness—and bracket obsessing— officially wrapped up with the crowning of the Duke Blue Devils as national champions. Now that the big game is over, you can help name the winner in CUB’s Final Four—of bad utility bills! Vote on what you think is your worst bill by…...

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Cold winter = refund on gas bills

Peoples Gas and North Shore Gas customer will receive a $33.5 million refund this year due to the unusually cold winter. Customers should expect to see a monthly credit on their bill, starting this month and ending in December.  Total average refunds will reach $29.50 for Peoples customers and $23 for North Shore customers,…...

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Telecom, utility concerns on AG’s list of top consumer complaints

Telecommunications and utilities are both top concerns for Illinois residents, according to Illinois Attorney General Lisa Madigan’s annual top 10 list of consumer complaints. In 2014, the Attorney General’s office fielded 2,162 telecommunications-related complaints from consumers (No. 3 on the list), and 566 utility-related complaints (No. 10). Attorney General Madigan’s…...

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 Speed bump: Comcast’s $45 billion merger gets delayed

Big news for cable customers this week: Comcast’s controversial, $45 billion acquisition of Time Warner Cable Inc. has been tripped up by regulatory delays. The two largest U.S. cable companies hoped the deal would be finalized in “early” 2015 but now say they expect it to close in the middle…...

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Pledge to “Go Green” in 2015

There’s no better way to start off the spring then pledging to go green in 2015! This year, protect the environment— and your wallet— by incorporating “greener” ways into your everyday routine. This can be as easy as unplugging unused electronics, laying off the AC and using more efficient appliances.…...

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Say No to Exelon Boost!

A new bill introduced in the Illinois General Assembly could increase  Ameren and ComEd power bills— by $300 million per year! The bill would add a surcharge on to Illinois electric bills to boost Exelon’s nuclear power plants in the state.  All customers would have to pay the charge (which would…...

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Time’s up on CUB’s efficiency quiz!

By Samantha Vercellino Congratulations to Desiree Quinlan of Streamwood. She’s won a $25 Amazon gift card for putting her knowledge of household energy efficiency to the test. Last week, Desiree and more than 1,000 other participants were automatically entered into a drawing after taking CUB Energy Saver’s energy efficiency quiz.…...

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Quiz Time!

Did you know that simple actions could save you big bucks on your utility bills? That’s right: Switching to energy-efficient light bulbs, unplugging unused appliances, and using a programmable thermostat could potentially save you hundreds per year on your energy bill! Take CUB’s quiz and see just how much your household…...

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