Peoples Gas and North Shore Gas customer will receive a $33.5 million refund this year due to the unusually cold winter. Customers should expect to see a monthly credit on their bill, starting this month and ending in December. Total average refunds will reach $29.50 for Peoples customers and $23 for North Shore customers,…...
Telecom, utility concerns on AG’s list of top consumer complaints
Telecommunications and utilities are both top concerns for Illinois residents, according to Illinois Attorney General Lisa Madigan’s annual top 10 list of consumer complaints. In 2014, the Attorney General’s office fielded 2,162 telecommunications-related complaints from consumers (No. 3 on the list), and 566 utility-related complaints (No. 10). Attorney General Madigan’s…...
16,000+ messages sent by CUB’s Action Network in 2015
CUB Action Network members have been busy busy busy in 2015! Members sent 16,461 messages to regulators and legislators to reduce rate hikes, save phone service, preserve the open Internet, and protect consumers. Check out the actions you’ve taken in 2015: 308 asked legislators to reduce ComEd and Ameren’s $436 million rate hikes.…...
Attorney General: Pump the brakes on Peoples pipeline project
In light of ballooning costs and allegations of mismanagement, Attorney General Madigan is asking Peoples Gas to back down from a pledge to complete its massive pipeline replacement project by 2030. In a brief filed March 27 with the Illinois Commerce Commission (ICC), Madigan said that Peoples’ project has fallen seriously behind schedule…...
April showers bring…special CUB umbrellas!
Don’t let rate hikes—and April showers—put a damper on your spring. With a donation of $25 or more, you’ll receive a special CUB umbrella (emblazoned with the CUB bear) to protect yourself from higher rates—and pesky thunderstorms. It’s a great way to ring in spring—and support CUB! Your donation will help…...
Worst Natural Gas Deals in Illinois
In northern Illinois, consumers have the option of choosing their natural gas supplier. But be careful! CUB reviewed dozens of offers and uncovered prices that were double or nearly double the utility rates. Watch CUB tell ABC 7’s Jason Knowles how to be a savvy shopper in the gas market. The fact that…...
Congrats to Illinois’ top energy savers!
Energy efficiency pays, and there’s nobody who knows that better than the top energy savers in the state! These Illinois cities and neighborhoods have registered the highest electricity savings through CUBEnergySaver.com, CUB’s free online service that can show a consumer how to cut power bills by hundreds of dollars a…...
