Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...
Back-to-back consumer refunds: Over $800 in savings!
Jantay Gray, consumer advocacy assistant at CUB, recently helped two consumers land refunds–totaling $871.45! “I try my best to advocate for whom I believe to be the most vulnerable utility customers–the elderly and victims of economic disparities,” she said. Throughout the year, CUB’s Consumer Advocacy Department (CAD) takes thousands of calls…...
CUB’s guide to avoiding bad gas deals
Gas customers in Illinois have the option of choosing an unregulated alternative gas company instead of the regulated utility for their gas supply. Making the right choice, however, can be hard work! And now that utility heating prices are at their lowest in nearly 15 years, it is more important than…...
CUB helps granddaughter secure $1,286 refund for grandmother
By Samantha Vercellino Ever since her grandmother fell ill, Cheryl took over the responsibility of paying her utility bills. Handling her affairs never troubled Cheryl until the 97-year old racked up $1,200 in electric and gas charges with the alternative supplier Spark Energy. Concerned her grandmother signed up with Spark…...
Now we’ve seen everything…
At CUB, we’re a pretty thrifty bunch– after all, we spend our days helping consumers shave money off their bills–but even we think this might be going a little far: Eligo Energy, an alternative electric supplier serving the Chicagoland area, is offering a Groupon for a $50 discount on electricity. We’ve heard of alternative electric suppliers mailing, phoning…...
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