Carolyn helps teach English as a second language–but her lessons have gone far beyond grammar. One day a student mentioned to the Champaign-area teacher that her utility bills had gone through the roof. What Carolyn uncovered was a problem all too common for Illinois consumers. A salesman from an alternative…...
Here’s what you need to know about alternative electricity suppliers
During high-priced times, many consumers wonder if they should switch to an alternative supplier. However, when energy prices are up, alternative gas and electricity suppliers are often impacted by the same market conditions, so be careful about getting lured into bad deals. And two recent articles help drive that point…...
Watch Out For Alternative Supplier Rip-offs With These Tips
During high-priced times, consumers wonder if they should switch to a gas or electric alternative supplier. Be careful. “Alternative electricity suppliers are impacted by the same market conditions that are causing utility prices to increase, so be careful about getting lured into bad deals,” said CUB General Counsel Julie Soderna…...
Could alternative suppliers come knocking again soon?
At the start of the COVID-19 pandemic, state utility regulators directed all alternative electric and natural gas suppliers to suspend their door-to-door sales because of the transmission risk. But the Illinois Commerce Commission (ICC) could soon allow doorstep sales now that Illinois is in phase 5 of its reopening plan. …...
Alternative supplier to pay $325,000 for alleged marketing, sales violations
Alternative electric supplier Great American Power will pay a $325,000 settlement after consumer advocates accused it of failing to comply with state regulations governing alternative suppliers. The supplier is now banned from marketing its products or enrolling customers in Illinois for five years. The Illinois Commerce Commission (ICC) approved the…...
Consumer Alert: Could alt suppliers be knocking on your door again?
Breaking News Update, Nov. 5: Victory for Consumers! The Illinois Commerce Commission voted 3-2 today to keep the moratorium in place. Thank you to all the Illinoisans who used CUB’s Action Network to help send 1,000 messages to state regulators in favor of keeping the ban in place. Your activism makes…...
CUB review: Many community power deals no longer money savers
There was a time when municipal aggregation–electricity deals that local leaders negotiate for residents of a community–secured savings for consumers, but a new CUB review has found that most deals are no longer beating the utility rate. As of July 31, just 78 of the 555 total active municipal aggregation deals in…...
Consumer losses from alternative electric suppliers exceed $1 billion
Illinois has reached a grim milestone in the history of electric competition in the state: Residential consumers have now lost more than $1 billion to alternative electric suppliers since 2015, according to a new report from the Illinois Commerce Commission (ICC). More than 1.67 million ratepayers are signed up with…...
CUB’s legal team tackles Coronavirus consumer protections, rate cases, alternative suppliers
In spite of the novel Coronavirus putting our lives on hold, CUB’s legal team is continuing the fight for utility customer rights and lower rates. General Counsel Julie Soderna and new Senior Attorney Eric DeBellis are currently working on about 15 cases. Here are a few highlights. Coronavirus Response In…...
Five things to remember about your bills
In our first-ever “virtual utility bill clinic,” CUB members from 64 different cities across Illinois submitted their utility bills to get CUB’s unique utility-bill checkup service from the comfort of their own homes. CUB holds 400-500 events a year, but the virtual clinic was an attempt to reach people who…...
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