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alternative supplier

Could alternative suppliers come knocking again soon?

At the start of the COVID-19 pandemic, state utility regulators directed all alternative electric and natural gas suppliers to suspend their door-to-door sales because of the transmission risk. But the Illinois Commerce Commission (ICC) could soon allow doorstep sales now that Illinois is in phase 5 of its reopening plan. …...

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Alternative supplier to pay $325,000 for alleged marketing, sales violations

Alternative electric supplier Great American Power will pay a $325,000 settlement after consumer advocates accused it of failing to comply with state regulations governing alternative suppliers. The supplier is now banned from marketing its products or enrolling customers in Illinois for five years. The Illinois Commerce Commission (ICC) approved the…...

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Consumer Alert: Could alt suppliers be knocking on your door again? 

Breaking News Update, Nov. 5:  Victory for Consumers! The Illinois Commerce Commission voted 3-2 today to keep the moratorium in place. Thank you to all the Illinoisans who used CUB’s Action Network to help send 1,000 messages to state regulators in favor of keeping the ban in place. Your activism makes…...

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CUB review: Many community power deals no longer money savers

There was a time when municipal aggregation–electricity deals that local leaders negotiate for residents of a community–secured savings for consumers, but a new CUB review has found that most deals are no longer beating the utility rate. As of July 31, just 78 of the 555 total active municipal aggregation deals in…...

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Consumer losses from alternative electric suppliers exceed $1 billion

Illinois has reached a grim milestone in the history of electric competition in the state: Residential consumers have now lost more than $1 billion to alternative electric suppliers since 2015, according to a new report from the Illinois Commerce Commission (ICC).  More than 1.67 million ratepayers are signed up with…...

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CUB’s legal team tackles Coronavirus consumer protections, rate cases, alternative suppliers

In spite of the novel Coronavirus putting our lives on hold, CUB’s legal team is continuing the fight for utility customer rights and lower rates. General Counsel Julie Soderna and new Senior Attorney Eric DeBellis are currently working on about 15 cases. Here are a few highlights. Coronavirus Response In…...

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Five things to remember about your bills

In our first-ever “virtual utility bill clinic,” CUB members from 64 different cities across Illinois submitted their utility bills to get CUB’s unique utility-bill checkup service from the comfort of their own homes. CUB holds 400-500 events a year, but the virtual clinic was an attempt to reach people who…...

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Working hard for consumers in Springfield

Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...

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Back-to-back consumer refunds: Over $800 in savings!

Jantay Gray, consumer advocacy assistant at CUB, recently helped two consumers land refunds–totaling $871.45! “I try my best to advocate for whom I believe to be the most vulnerable utility customers–the elderly and victims of economic disparities,” she said. Throughout the year, CUB’s Consumer Advocacy Department (CAD) takes thousands of calls…...

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CUB’s guide to avoiding bad gas deals

Gas customers in Illinois have the option of choosing an unregulated alternative gas company instead of the regulated utility for their gas supply.  Making the right choice, however, can be hard work!  And now that utility heating prices are at their lowest in nearly 15 years, it is more important than…...

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