Guadalupe, a 92-year-old Waukegan resident, had no idea that attending a CUB event would result in her receiving a $1,500 refund. But that’s exactly what happened when experts from the consumer watchdog discovered Guadalupe was being overcharged by an alternative supplier she had no idea she was paying. In late…...
CUB warning: Beware of bad alternative supplier deals
CUB reminded Ameren Illinois and Commonwealth Edison customers of the utilities’ new summer power prices, and warned customers about getting lured into bad alternative supplier deals. Even in this high-priced environment, the utilities’ supply prices are likely the best bet, the watchdog said. These are the utilities’ new summer supply…...
CUB helps consumer get $23,288 refund!
CUB’s Consumer Advocacy Department this past spring helped secure a $23,288 refund for a Chicago business owner. Annie Warnock, CUB’s Bilingual Consumer Rights Specialist, took on the case of a small-business owner who was “distraught and confused” over high electric bills. The owner discovered she was with an alternative electricity…...
Beware bad gas deals
With federal predictions that we could pay the lowest winter heating bills in more than a decade, be careful to avoid bad gas deals peddled by alternative suppliers. For roughly 15 years, Northern Illinois consumers have been able to choose another company to supply their natural gas–other than the regulated utilities, North…...
