Protect yourself from disconnection with the following tips–and watch and share our new video. Be proactive. If you’re having difficulty paying your bills, call your utility. Here are the direct hotlines for major Illinois utilities: Ameren Illinois – 1-800-755-5000 Aqua Illinois – 1-877-987-2782 ComEd – 1-800-334-7661 Illinois American Water –…...
ComEd gets $199 million increase in final formula-rate case
The Illinois Commerce Commission (ICC) has granted ComEd a $198.9 million rate hike, the third-highest and last increase under the company’s anti-consumer formula rate system that was at the heart of its corruption scandal. “This is a parting shot from a system that was a bad deal for customers from…...
ICC orders $38 million ComEd scandal refund – a step forward, but not enough
After an investigation sparked by the Climate & Equitable Jobs Act (CEJA), the Illinois Commerce Commission (ICC) has ordered scandal-plagued ComEd to give customers a $38 million refund. But CUB says it’s not enough. “A ($38 million refund) only partially compensates customers for ComEd’s misconduct — people deserve better in…...
CUB Statement on another CEJA victory: $480 million in tax-related refunds
The Citizens Utility Board (CUB) is pleased that the Illinois Commerce Commission (ICC) has approved a plan made possible by the Climate & Equitable Jobs Act (CEJA) to deliver $480 million in tax refunds to Illinois electric customers beginning in 2023. At a time of high energy prices across the…...
CUB Statement on $83 Million Ameren Rate-Hike Request
Ameren Illinois customers have just suffered through one of the most expensive winter heating seasons in more than a decade, and now they face an $83 million electric rate-hike request. This is bad news for consumers, and it’s why we’re working to ensure the consumer-friendly rate-setting system (created by the Climate…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
ComEd and Ameren electricity prices up in October
Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...
