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ComEd account fraudulently opened under customer’s name

While refinancing her home, Chicago resident Jessica Torf noticed her credit score was going down due to a $2,700 ComEd balance. After checking some overlooked mail, Jessica noticed multiple accounts were opened in her name at different addresses. She filed an identity theft claim and emailed ComEd her personal documents and…...

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Tell Congress: Protect my Privacy!

Almost 143 million U.S. consumers — nearly half the country — may have had their personal data stolen when hackers targeted credit rating agency Equifax in “the most brazen failure to protect consumer data we have ever seen,” according to Massachusetts Attorney General Maura Healey. Members of Congress have demanded…...

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Equifax data breach: What you need to know

What happened? On Sept. 7, the credit reporting agency Equifax announced that hackers had broken into its computer network, exposing the personal information of up to 143 million U.S. consumers — nearly half the country. At first Equifax reported that the hack happened between May 13 and July 29. But…...

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Deceptive Billing: 3 Tips to Protect Yourself

Imagine you’ve just signed up for Broadband Internet Service for $34.99 per month.  You’re pretty content with the deal, and soon spend your days in a quiet reverie of Pinterest, Netflix documentaries, and cat videos… …until you get your first month’s bill: $94.95! That’s what happened to Jeremy Zielinski of New York…...

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