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Consumer alert: Illinois utility bills cover millions in hidden expenses that advance the utilities’ agendas, but have zero consumer benefit

Many Illinois consumers have no idea that their electric, gas and water bills cover tens of millions of dollars in self-serving utility expenses that have zero consumer benefit, but advance the agendas of Illinois utilities and increase their political power, consumer advocates warned Wednesday, while delivering thousands of petitions to…...

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CUB’s money-saving events in February

The Citizens Utility Board’s Outreach team travels across the state to staff free events, giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs.  Amid the winter-heating season, CUB can share tips…...

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CUB statement on another Nicor Gas rate-hike request–this one for $221 million

The following is a statement from CUB Executive Director Sarah Moskowitz on Nicor Gas’ $221 million rate-hike campaign, which comes less than two months after the utility received its last rate hike.  The ink is barely dry on a $168 million rate hike Nicor Gas received just seven weeks ago,…...

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CUB statement on Peoples Gas’ proposed $202 million rate hike

The following is a statement from the Citizens Utility Board (CUB) on Peoples Gas filing for a $202 million rate hike. (Read a pdf version of the statement.)  At a time when Peoples Gas has been reaping massive profits as its customers pay soaring heating costs, the Chicago utility’s bid…...

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CUB’s money-saving events in January

The Citizens Utility Board’s Outreach team travels across the state to staff free events, giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs.  With the winter heating season in full swing…...

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Heading into 2026, CUB names biggest threats to utility bills

Based on its experience combatting high utility costs over the past year, the consumer watchdog Citizens Utility Board (CUB) of Illinois has issued its list of what looks to be major threats to utility affordability in 2026. “As consumers struggle with high prices across the board for everyday necessities like…...

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CUB’s money-saving events in December

The Citizens Utility Board’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs.  Now in the winter heating season, CUB can…...

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CUB News Release: 104% increase in Peoples Gas price in April exposes how utility misled customers on record rate hike

A spike in April’s heating fuel price shows that Peoples Gas drastically understated the fallout customers would experience from a record-breaking rate hike the company imposed last year, the Citizens Utility Board (CUB) warned Thursday.  (Read CUB’s news release here, and here’s the Chicago Tribune’s coverage of the issue.) Peoples…...

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CUB’s monthly report on gas market volatility: Price spikes in April 2025

April gas supply prices are elevated for most utilities, led by Peoples Gas, which is charging a supply rate that is more than 100 percent higher than last year;  Illinois Gas, which is up by about 75 percent; and Nicor Gas, which is up by about 71 percent. “These numbers…...

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Illinois Clean Jobs Coalition research shows a “painful history” of aggressive gas hikes

In a little more than a decade, Illinois’ three major gas utilities have raised delivery rates by close to $1.5 billion, almost doubling what customers pay–and aggressive utility spending threatens to make it even worse for consumers in years to come, according to research by members of the Illinois Clean…...

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