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We asked, you answered: your top money-saving utility tips

Some of our best sources of information are Illinois consumers who tell us what they’re doing to save money. Last week, we asked you to submit your money-saving utility tips. You shared a lot of good advice, everything from assessing your phone plan to switching to LEDs. Below, we’ve highlighted…...

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CUB helps consumer secure $203 refund from alternative supplier rip-off

CUB’s Ivonne Rychwa helped a visitor to one of our popular utility bill clinics secure a $203 refund after being overcharged by an alternative supplier. Ivonne, CUB’s Lead Community Liaison, met Teofilo at the Round Lake Utility Bill Clinic on Aug. 19 and discovered that he was in the kind…...

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This week’s e-newsletter: 5 questions you should ask about your high gas/electric bills

“Why is my bill so high?” Danielle Holmes, Consumer Rights Specialist, gets that question a lot. Over the past 9 years she has counseled thousands of utility customers a year. Taking a hard look at your utility bills is probably not your favorite pastime—but Danielle has found that you can…...

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Make sure to order CUB’s free, money-saving guides (in honor of our 35th anniversary)

As part of CUB’s 35th anniversary celebration, we have spent 2019  producing a series of free, money-saving guides. If you haven’t already, please order these publications. We will immediately email you a free, printer-friendly copy. CUB’s Guide to Cutting Your TV Costs 10 Ways To Cut Smartphone Data Waste CUB’s Guide to Fighting Robocalls CUB’s Gas…...

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New power prices for Oct. 1, 2019 to May 31, 2020

Did you know that ComEd and Ameren are charging new prices for electricity? It’s important to know what these prices are in order to make an apples-to-apples comparison with alternative electric supplier offers (called the “price to compare”). WARNING: These prices are likely your best bet—since 2015, Illinois consumers with…...

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CUB in your neighborhood: August 2019 events

There’s just a few weeks of summer left, but you can catch CUB’s Outreach team on the road all year long. As part of CUB’s 35th Anniversary, we’re aiming to staff at least 500 events in 2019. This “Clean Bill Campaign” focuses on cleaning consumers’ bills of errors and areas…...

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We like headlines like this: “Regulators order Peoples Gas to repay $7.2 million to customers”

The Illinois Commerce Commission (ICC) has announced that Peoples Gas has agreed to give about $7.2 million back to its customers in connection with a review of the 2015 costs of the utility’s troubled pipeline-replacement program. This is the result of a settlement involving the utility and the staff of…...

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The HEAT Act: One of the nation’s toughest consumer protection laws against gas and electric rip-offs

In a victory for consumers, the Illinois General Assembly has unanimously passed and the governor has signed one of the nation’s toughest consumer-protection laws to fight rip-offs peddled by alternative electric and gas suppliers. At the end of May, the Illinois General Assembly unanimously passed the Home Energy Affordability and…...

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Good news on a Friday night: General Assembly passes historic consumer protections

Just wanted to share this statement from CUB Executive Director David Kolata on a major victory for consumers at the General Assembly tonight: STATEMENT FROM CUB EXECUTIVE DIRECTOR DAVID KOLATA ON PASSAGE OF HEAT ACT The Citizens Utility Board (CUB) thanks the General Assembly for passing the HEAT Act, historic…...

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CUB reacts to $230 million Nicor rate-hike request

This is a statement by CUB on Nicor’s rate-hike request: In the same year Nicor Gas won a $93.5 million rate hike, it’s now asking for a brand new $230 million increase. This is the largest natural gas rate-hike request CUB has seen in 35 years of fighting for Illinois…...

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