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They’re getting richer: the ongoing battle against high utility bills

Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...

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Order CUB’s Guide to Home Savings (it’s free!)

The last thing you should be worrying about right now is high utility bills. That’s why CUB is bringing you a new guide to help cut your home costs and financial stress during this challenging time. Get a free, printer-friendly copy of CUB’s Guide to Home Savings emailed to you. Please…...

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Federal legislation gives Illinois $41 million boost in energy assistance

Illinois has received more than $41 million in extra assistance to help low-income consumers pay their electric and gas bills during the pandemic, thanks to the federal stimulus package that passed earlier this spring. The $2 trillion Coronavirus Aid, Relief, and Economic Security (CARES) Act is a wide-ranging package designed…...

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Chicago resolution calls out excessive spending by Peoples Gas

The Chicago City Council has passed a resolution urging Illinois leaders to protect the City’s residents from rapidly increasing heating bills caused by a “troubled” Peoples Gas pipeline-replacement program. The resolution, passed on Friday, calls on Gov. J.B. Pritzker and the Illinois General Assembly “to restore necessary oversight of this…...

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CUB webinars to share tips on robocalls, cable, electric, solar in IL

In honor of Financial Literacy Month and Earth Month, the Citizens Utility Board (CUB) is holding a series of free webinars in April to share money-saving tips about robocalls, pay TV service, electric bills and new solar energy programs in Illinois.   The webinars are part of the watchdog’s continuing efforts…...

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CUB alerts Illinois utility customers to free services during crisis

The Citizens Utility Board has announced free services for Illinois utility customers during the public health crisis and shared tips on how consumers can protect their bottom line in these uncertain times. “In the middle of this unprecedented public health and economic crisis, the last thing anyone needs to worry…...

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CUB’s monthly analysis: April showers bring falling gas prices

Most natural gas utilities have lowered their rates for April, marking the fourth consecutive month of falling prices. Compared to a year ago, we’re paying less across the board for natural gas. The price per therm you will pay for natural gas in April, also known as the Purchased Gas…...

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Tell President Trump: Keep our utility service reliable and affordable

In an emergency like this, affordable utility service is vital, and that’s an important point to make with our leaders.  Please tell President Trump about CUB’s Utility Customers’ Bill of Rights, and urge him to support state and federal policies that will keep our electric, gas and telecom service reliable…...

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Serving consumers in a crisis: New CUB service helps Glen Ellyn resident cut costs

As the world adapts to Coronavirus, so does CUB. We recently launched a service—virtual utility bill clinics—to replace our popular in-person events until the public health crisis ends. Our first virtual bill inquiry came from Alma, a consumer with alternative supplier Constellation Energy. She emailed copies of her electric and…...

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COVID-19 crisis: How agencies that distribute energy assistance are impacted

Agencies that distribute Low Income Home Energy Assistance Program (LIHEAP) funds to help people afford their utility bills have been affected by COVID-19. The chart below gives a summary of those agencies. UPDATE for all utility customers: If you have a question about assistance programs to help you pay your…...

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