Nicor Gas’ rate-hike request will be reduced by 63 percent, including a $6 decrease in the monthly customer charge, under a settlement negotiated by Illinois Attorney General Kwame Raoul and approved by the Illinois Commerce Commission (ICC). The ICC approved the settlement on Oct. 15. Here are some details on…...
Advocates urge state regulators to lower Proposed Order’s recommended $66 million rate hike for Peoples Gas
A recommendation pending before the Illinois Commerce Commission (ICC) would give Peoples Gas the license to impose a $66.2 million rate hike this winter on the utility’s beleaguered customers, but the Citizens Utility Board (CUB) and other advocates Wednesday urged state regulators to carve deeper into the increase. The ICC…...
CUB tips: How to complain to your utility
We hear a lot of stories from exasperated consumers who have contacted their utilities with a complaint or question, only to spend hours on the phone trying to communicate with customer service representatives. CUB recommends these steps to making your call as effective as possible. 1. Be prepared. Before you…...
State, Local Electeds Release Letter Opposing Peoples Gas Rate Hike, As Chicagoans Struggle With Rising Utility Bills
Thirty-eight alderpersons and state legislators representing Chicago sent a letter to state regulators Tuesday opposing the Peoples Gas rate hike. (Read a PDF of this news release.) The letter calls on the Illinois Commerce Commission (ICC) to “oppose Peoples Gas’ proposed rate hike, reject its request for an excessive profit…...
CUB’s money-saving events: September 2026
CUB’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs.We hope to see you at an event soon! 11:00 a.m. –…...
CUB’s report on gas market volatility: August 2026
Gas prices for four of Illinois’ 9 major utilities were up from a year ago, led by Liberty Utilities, which is charging a whopping 95 cents per therm supply rate, according to a CUB review of August gas prices. Gas utilities file supply prices–called the Purchased Gas Adjustment (PGA)–each month…...
CUB urges North Shore Gas customers to speak out as watchdog finds millions in overcharges in proposed rate hike
North Shore Gas’ proposed $14.4 million rate hike includes padded profit margins, excessive executive bonuses and overstated cost estimates and should be cut by about 55 percent, at least, the Citizens Utility Board (CUB) said Thursday. (Read CUB’s news release.) CUB has filed expert testimony with the Illinois Commerce Commission…...
CUB’s money-saving events in August
CUB’s Outreach team travels across the state to staff free events giving consumers energy efficiency tips for their home, educating them on how clean energy can cut their utility bills and helping people protect themselves from scams and rip-offs. Summer is in full swing, and CUB can help you learn…...
