Continuing a promising trend, six of 9 gas utilities lowered their supply rates from April to May–but Peoples Gas, the much-criticized gas utility for Chicago residents, raised their price by 21 percent, according to a CUB review of May pricing information the companies filed with the state. The good news…...
‘Rate-hike barrage’: Illinois utilities launch unprecedented campaign to raise rates by a combined total of $2.9 billion
CUB’s legal team faces an unprecedented challenge, as five of Illinois’ major utilities are asking for delivery rate hikes totaling $2.9 billion. Illinois consumers know how important this fight is–with the rising cost of living due to inflation, many of them face hard decisions. Nearly 34% of American households reduced…...
Peoples Gas pushing for $402 million rate hike– another fossil fuel increase!
Peoples Gas, which serves Chicago residents, was expected on Friday to file for a record $402 million rate hike–a roughly 59 percent increase in delivery rates, according to Crain’s Chicago Business. Its suburban sister company, North Shore Gas, also is expected to file for an $18.5 million, or about 19…...
Consumer alert: CUB releases tips on surviving expensive winter
With consumers facing higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending, CUB released tips to help consumers get through an expensive winter. The watchdog has set up a special online resource, CUBHelpCenter.com, which explains why gas bills are high and offers safety and…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
