With consumers facing higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending, CUB released tips to help consumers get through an expensive winter. The watchdog has set up a special online resource, CUBHelpCenter.com, which explains why gas bills are high and offers safety and…...
Need to call your utility? Here’s a list of utility hotlines
Your utility bills will always list a number you can call if you need to reach the company that provides you with service. But if you don’t have your bill handy, CUB compiled a list. Utility hotlines ComEd: Residential: 1-800-EDISON-1 (1-800-334-7661) Spanish: 1-800-95-LUCES (1-800-955-8237) Business: 1-877-4-COMED-1 (1-877-426-6331) Emergencies: 1-800-334-7661 Payment arrangements and credit issues; 1-800-334-7661…...
Consumer advocates secure utility protections after hard winter
Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Brace yourself: October gas prices more than double 2020 supply rates
Most Illinois natural gas utilities in October are charging more than double their 2020 prices, according to preliminary tariff filings. Natural gas prices have been on the rise since early this year, causing growing concern as winter weather draws near. These appear to be the highest winter heating season prices…...
CUB, AG challenge North Shore Gas’ $10.6 million rate hike
North Shore Gas is seeking an unjust $10.6 million rate hike fueled by an inflated profit rate for its shareholders, according to testimony CUB filed with the Illinois Commerce Commission (ICC). The testimony is part of an overall effort by consumer advocates, including the Illinois Attorney General’s office, to wipe…...
Illinois gas utilities ring in the new year with higher rates
Illinois’ major gas utilities are kicking off 2021 by raising the price per therm for January. This across-the-board increase is on track with predictions made by the Energy Information Administration (EIA) at the beginning of this heating season. The price per therm you’re paying for natural gas in January, also…...
Peoples Gas sets lowest rate in almost 3 years (plus, see your March gas prices)
Amid a pipeline-replacement program that could lead to a Chicago heating-affordability crisis, Peoples Gas customers have a little relief: Its March rate dropped to its lowest in three years, at 26.53 cents per therm. That’s the lowest price Peoples Gas customers have seen since June of 2016, when the price…...
