96-year-old Elizabeth Davis gets ripped off every time she turns on the lights. She and other customers of alternative electric suppliers have overpaid by $600 million in recent years, according to the Illinois Attorney General’s Office. That’s why I want to share this important news: State legislators just passed some of…...
ICC investigates four alternative suppliers
The Illinois Commerce Commission (ICC) has brought four cases against alternative electric suppliers for allegedly violating marketing-related rules. CUB has gotten involved in the cases to make sure consumers’ voices are heard. Buried in the legal language are stories from consumers alleging outrageous behavior from some alternative suppliers. Here’s a…...
Top six cities hit by robocalls
Last month, CUB published its first-ever “Guide to Fighting Robocalls“, and over 1,500 people signed our petitions urging the Big Telecom companies to take action against the influx of these annoying calls. Some robocalls are necessary, like school closings, pharmacy reminders, etc. But many are flat-out scams. According to YouMail, Illinois…...
Take robocall fight to congress
A thousand Illinoisans signed last week’s petition urging the Federal Communications Commission (FCC) to fight robocall scams. Thank you! While we have momentum, we need to hit this issue on multiple fronts. Let’s remind Congress that we’re tired of being bombarded with billions of robocalls, including scams that rob us…...
CUB releases first-ever internet privacy guide to help IL consumers avoid online crooks and scam artists
For the first time in its three-decade history, the Citizens Utility Board (CUB) has released a guide on internet privacy to help Illinois consumers prevent online crooks and scam artists from stealing their personal information, and their money. Consumers can get a free copy of “Internet Privacy: A Guide to…...
