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Water

Private water utilities raise consumer bills by $220 million to pay for acquisitions

Over the past eight years, private water utilities Illinois American Water and Aqua Illinois have been buying up aging water and wastewater systems across the state. As of February 2021, these for-profit companies have purchased more than thirty local water and wastewater systems since 2013 and have recovered the acquisition…...

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Weatherization assistance, solar tax credits included in COVID stimulus package

Many consumers across the U.S. should soon see $600 payments in their bank accounts, thanks to a $900 billion stimulus package passed by Congress. Although headlines focused on financial assistance, the federal legislation also encourages energy efficiency and extends an important benefit for people who want to go solar.   The…...

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Spending more time at home? Tips on keeping your utility bills low

With Coronavirus sending employees and students home for quarantine or social distancing, you may find yourself and your family members cooped up inside. That means more people using tablets and computers, opening and closing the refrigerator, turning on lights, and adjusting the thermostat. If you don’t take the proper precautions,…...

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Working hard for consumers in Springfield

Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...

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The bad water bill is now law. So now what?

Earlier this month Gov. Bruce Rauner signed House Bill 4508 — which means any publicly owned water system in Illinois could now be targeted by profit-driven private water utilities. The bill doubles down on previous legislation that allowed Aqua Illinois and Illinois American Water to impose automatic rate hikes to…...

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Urge Governor Rauner to veto House Bill 4508

The Illinois House and Senate have passed a bill that could raise water rates for many Illinois consumers. House Bill 4508 renews old legislation that allows Illinois American Water and Aqua Illinois–the big corporations pushing the bill–to raise existing customers’ rates in order to bankroll the purchase of municipal water…...

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UPDATE: BAD water bill HB 4508 moves to Senate

House Bill 4508 has passed the Illinois House of Representatives and moves to the state Senate. We need your help to defeat this legislation, which allows big water companies to expand while customers foot the bill. CUB opposes this bill: When the nation’s biggest private water companies get their hands…...

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Fight HB 4508 (BAD water bill)

We need your help to defeat House Bill 4508—legislation in Springfield that could raise water rates for a lot of Illinois consumers. Back in 2013, the General Assembly passed legislation that allowed the state’s biggest private water companies (Illinois American Water and Aqua Illinois) to automatically raise their existing customers’…...

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From the CUB archives: Great moments in “customer service”

This 2005 letter is in our Hall of Fame of goofy customer service. The poor guy was one of many in Orland Park to complain about skyrocketing water bills–and Illinois-American Water said his grass was too green!...

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CUB: Cut water rate hike by 60%

Expert testimony filed by CUB and other groups found that Illinois American Water’s $43 million rate-hike request should be slashed by more than 60 percent. “The expert testimony clearly shows that Illinois American’s rate-hike proposal is bloated,” CUB Executive Director David Kolata said. “Among other things, the analysis reveals that…...

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