(800) 669-5556

Water

CUB Q&A: Illinois American Water’s rate-hike request  

What happened?  In February, Illinois American Water filed for a $87.4 million increase in rates before the Illinois Commerce Commission (ICC). How much will this cost customers? The rate hike includes a $65.7 million, or 27 percent, increase in water service rates and a $21.7 million, or 59 percent, increase in…...

Read more

Struggling with your bills? Take these three actions

If you’re struggling to pay your utility bills during this expensive winter, you’re not alone. CUB has some guidance on what steps to take. 1) Call Your Utility. As the utility company is the entity issuing the bill and the only entity with access to your account, your first call—no…...

Read more

CUB’s Capitol Report: 2022 to-do list includes fighting for gas, water, broadband customers

And they’re off! The General Assembly is at the beginning of the spring session. Bills are being introduced, read, and debated.  Here’s a summary of what we’re working on this year. Fighting to protect gas customers. It is clear to see when you open your gas bill that something is…...

Read more

Private water utilities raise consumer bills by $220 million to pay for acquisitions

Over the past eight years, private water utilities Illinois American Water and Aqua Illinois have been buying up aging water and wastewater systems across the state. As of February 2021, these for-profit companies have purchased more than thirty local water and wastewater systems since 2013 and have recovered the acquisition…...

Read more

Weatherization assistance, solar tax credits included in COVID stimulus package

Many consumers across the U.S. should soon see $600 payments in their bank accounts, thanks to a $900 billion stimulus package passed by Congress. Although headlines focused on financial assistance, the federal legislation also encourages energy efficiency and extends an important benefit for people who want to go solar.   The…...

Read more

Spending more time at home? Tips on keeping your utility bills low

With Coronavirus sending employees and students home for quarantine or social distancing, you may find yourself and your family members cooped up inside. That means more people using tablets and computers, opening and closing the refrigerator, turning on lights, and adjusting the thermostat. If you don’t take the proper precautions,…...

Read more

Working hard for consumers in Springfield

Legislative update by Bryan McDaniel, CUB Director of Governmental Affairs A cold, snowy winter isn’t going to stop CUB from advocating on your behalf at the state Capitol. During the summer months I attend CUB outreach events in order to experience firsthand the best part of working at CUB, helping…...

Read more

The bad water bill is now law. So now what?

Earlier this month Gov. Bruce Rauner signed House Bill 4508 — which means any publicly owned water system in Illinois could now be targeted by profit-driven private water utilities. The bill doubles down on previous legislation that allowed Aqua Illinois and Illinois American Water to impose automatic rate hikes to…...

Read more

Urge Governor Rauner to veto House Bill 4508

The Illinois House and Senate have passed a bill that could raise water rates for many Illinois consumers. House Bill 4508 renews old legislation that allows Illinois American Water and Aqua Illinois–the big corporations pushing the bill–to raise existing customers’ rates in order to bankroll the purchase of municipal water…...

Read more

UPDATE: BAD water bill HB 4508 moves to Senate

House Bill 4508 has passed the Illinois House of Representatives and moves to the state Senate. We need your help to defeat this legislation, which allows big water companies to expand while customers foot the bill. CUB opposes this bill: When the nation’s biggest private water companies get their hands…...

Read more