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ICC approves new rules to protect electric shoppers

…shoppers get clear information about their choices to help them avoid bad deals. *Some of the reforms the ICC approved: -Prohibits alternative suppliers from using a utility’s name and logo to market its products. -Requires suppliers to provide 12 months of pricing history for a variable offer. -Requires suppliers to send a separate written notice to customers when a variable…

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Statement By CUB Executive Director David Kolata On ICC Passage Of New Consumer Protections For Electric Customers

…their choices to help them avoid bad deals. The rules now go before a committee of the Illinois General Assembly. We urge legislators to support these rules in full. Background: *Customers in Commonwealth Edison and Ameren Illinois territory can choose a company other than the regulated utility to supply them with electricity. On Thursday, June 1, the ICC voted unanimously…

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What is the Future Energy Jobs Act?

…by $5 million per year, up to a maximum of $20 million. As of 2019, any improvement that a qualified building assessment recommends, including health and safety measures, will be eligible for on-bill financing.   Keep track of Illinois policy developments at citizensutilityboard.org, where you can learn about new choices as they appear, and sign up to receive action alerts….

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Watchdogs Warn Legislation Could Strip AT&T’s Most Vulnerable Customers of Affordable, Reliable Phone Service

…once the FCC gives final approval for such a move. While AT&T argues that customers have many choices, a landline is still the most affordable and reliable choice for a significant number of Illinoisans. They include rural customers frustrated by poor cellphone service, families on fixed incomes who need a connection to job opportunities, and seniors who see the landline…

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Free CUB clinic to analyze electric, gas, phone bills in Chicago, show how to cut costs by hundreds of dollars a year

…Savings and Hourly Pricing that could save consumers money. *Utility rates, and making the right choices in the electric and gas markets. *CUB services, including its toll-free Consumer Hotline, 1-800-669-5556. Attendees should bring their utility bills so a CUB expert can analyze them. CUB is Illinois’ leading nonprofit utility watchdog. Created by the Illinois Legislature, CUB opened its doors in…

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Why support landlines?

…from affordable phone choices and reliable connections to emergency services. Abolish low-cost calling plans. Illinois law mandates that AT&T offer the low-cost “Consumer’s Choice” plans, which were created by CUB under a legal settlement with the company. These phone deals are currently under a state-mandated price freeze, capped at about $3-20 a month, but AT&T wants permission to drop them….

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Electric Competition: A Guide For Ameren Customers

PDF version of this fact sheet In Illinois, you have four choices for electric supply: Ameren, the regulated supplier; An unregulated alternative supplier (also known as an “alternative retail electric supplier,” or “ARES”); An unregulated supplier chosen by your local government (“municipal aggregation”); Power Smart Pricing, a special Ameren pricing plan. This guide covers the second choice, unregulated alternative suppliers….

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Electric Competition in Illinois: A Guide for ComEd Customers

PDF version of this fact sheet In Illinois, you have four choices for electric supply: ComEd, the regulated supplier; An unregulated alternative supplier (also known as an “alternative retail electric supplier,” or “ARES”); An unregulated supplier chosen by your local government (“municipal aggregation”); Hourly Pricing, a special ComEd power pricing plan. This guide covers the second choice, unregulated alternative suppliers….

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CUB’s Cable Center

Even though our focus is on energy and telecom bills, the Citizens Utility Board (CUB) has heard a lot of Illinoisans complain about their TV bills over the past 30 years of consumer advocacy. We hope the information here empowers consumers to make the right TV choices and save money. Get CUB’s free “Guide to Cutting Your TV Costs” emailed…

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Consumer Victory: Complaint By AG Madigan, CUB Results In Settlement That Would End Unregulated Nicor Affiliates From Using Utility Name/ Logo

…of promoting an affiliate company with the same name and logo,” Attorney General Madigan said. “Too many Illinois consumers trusted they were buying service from a known utility and saving money by doing so. Consumers can make better, more informed choices with this practice eliminated.” “A lot of people want to choose their own supplier in the gas market, but…

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