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Electric bills

CUB turns bad customer service into a $215 refund

By Samantha Vercellino Almost two years ago Helen Paul cancelled her services with the alternative supplier Kona Energy and switched back to the regulated utility. However, just recently she discovered her termination request never went through. Kona Energy was still her supplier. The Hazel Crest resident wasted no time calling…...

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Q&A about June 1 electric rate hikes in Central, Southern Illinois

Ameren customers, you could be in for a rate hike on June 1. Read this Q&A to get the latest details. What’s happening? Customers in Central and Southern Illinois who are paying Ameren Illinois’ electricity supply rates may see a significant increase in their power bills from June 1, 2015 through…...

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Electricity updates: The good, the bad, and the ugly

The last 24 hours have been a whirlwind of electricity-related developments.  We’ve got some good news and bad news for Illinois consumers. First, the good. We’ve been saying for years that efficiency pays— and now we have the proof.  A CUB analysis released this morning shows that the Illinois Clean Jobs…...

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Consumer collects $598.13 electric refund with CUB’s help

By Samantha Vercellino Doreen, of Country Club Hills, couldn’t figure out why her power bills were becoming unusually expensive. Not wanting to be left in the dark, she headed to a CUB speaking engagement in Richton Park for answers. At the event, she sat down with Community Service Liaison Aimee…...

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Telecom, utility concerns on AG’s list of top consumer complaints

Telecommunications and utilities are both top concerns for Illinois residents, according to Illinois Attorney General Lisa Madigan’s annual top 10 list of consumer complaints. In 2014, the Attorney General’s office fielded 2,162 telecommunications-related complaints from consumers (No. 3 on the list), and 566 utility-related complaints (No. 10). Attorney General Madigan’s…...

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Congrats to Illinois’ top energy savers!

Energy efficiency pays, and there’s nobody who knows that better than the top energy savers in the state! These Illinois cities and neighborhoods have registered the highest electricity savings through CUBEnergySaver.com, CUB’s free online service that can show a consumer how to cut power bills by hundreds of dollars a…...

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How to save $650+ per year

Little steps can have a big impact on your pocketbook. Just ask Northbrook resident Tracey Becker, who slashed her power bills by 30 percent this year, in part by taking simple actions recommended by CUBEnergySaver.com, the Citizen Utility Board’s (CUB) free online service that builds a customized money-saving plan for your home.…...

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Say No to Exelon Boost!

A new bill introduced in the Illinois General Assembly could increase  Ameren and ComEd power bills— by $300 million per year! The bill would add a surcharge on to Illinois electric bills to boost Exelon’s nuclear power plants in the state.  All customers would have to pay the charge (which would…...

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New boost? No way!

Recent survey results reveal that CUB Action Network members aren’t too keen on an Exelon proposal that could increase power bills by $300 million per year. Or, as one feisty member put it: “They are already ripping off the public with high rates. Enough is enough!” Crain’s Chicago Business reported last week…...

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CUB/EDF propose an IL first: Community Solar

Power to the people, right on. -John Lennon Mr. Lennon would have appreciated the “community solar” proposal that CUB and the Environmental Defense Fund (EDF) have made before the Illinois Commerce Commission (ICC). The proposal would smash barriers that have kept families from enjoying the benefits of renewable energy. Imagine entire neighborhoods getting…...

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