Big Internet providers like AT&T and Comcast are allowed to charge you up to $10 a month to rent equipment like modems and routers, even after you’ve paid enough for the retail price of the equipment. Telecom companies provide no good reason for asking for the monthly fee indefinitely, other…...
BREAKING: ComEd has filed for a $96 million rate hike
“A rate hike is never good news for consumers,” CUB Executive Director David Kolata said. “CUB will conduct a detailed review of ComEd’s $96 million rate-hike request, and we will challenge every penny the company can’t justify.” Help us fight the hike! Send a message to state regulators against ComEd’s…...
Money-saving programs worth bragging about
Thanks to efficiency programs offered by Illinois’ major utilities, saving energy—and money— is easier than ever before. CUB chose seven of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) Lighting Discounts Under ComEd’s Energy Efficiency program, you can receive instant in-store discounts on select ENERGY STAR…...
Sign CUB’s Pledge: Defend Efficiency
In the past, we’ve alerted you about White House budget plans that would eliminate strong energy efficiency programs like Energy Star, which since its beginning in 1992 has saved residential and business customers more than $360 billion dollars on their utility bills. That’s why this Earth Month (April), it’s so…...
Free CUB clinic to analyze electric, gas, phone bills in Chicago, show how to cut costs by hundreds of dollars a year
The Citizens Utility Board (CUB) will analyze utility bills at a free clinic to help Chicago residents save potentially hundreds of dollars a year. Consumers should bring their gas, electric and phone bills for a free, one-on-one consultation with a CUB expert, who will search for ways to lower their…...
Is this electric pitch legit? CUB breaks it down
Members of CUB’s consumer advocacy department (CAD) take thousands of inquiries each year, so they’ve heard all about the crazy pitches consumers receive from alternative electric suppliers. Last week, Sandra Marcelin-Reme—a veteran of the department—shared one consumer complaint that shows the type of trickery consumers are up against. Take a look at the…...
Outreach team notches $18,376 in consumer savings in first-quarter
Members of CUB’s legal and policy teams aren’t the only ones helping Illinois consumers save money this year. According to CUB records, the outreach department—which holds money-saving events across Illinois—showed consumers how to cut their utility bills by roughly $18,375.72. The nine-member team spends most of its time out in…...
The day in the life of a CUB outreach staffer…
By Annabelle Roser As solar energy becomes more accessible to everyday consumers, the financial incentives of owning solar panels can be hard to pass up. The benefits of subsidizing or eliminating your energy bills through net-metering can be especially enticing to retirees or those on fixed incomes. Recently, I met…...
