Throughout the pandemic, consumer advocates, state regulators and utilities have negotiated consumer protections to try to keep people connected to service. The following is a summary of the latest protections, broken down by the major utilities in the state, according to the Illinois Commerce Commission (ICC). After reading this, CUB…...
Q&A: What is the QIP surcharge on my gas bill?
What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...
CUB statement on Ameren’s $57.6 million electric rate hike
Ameren’s Illinois’ $57.6 million formula rate hike just adds to consumers’ pain in an already difficult year. In addition to this electric delivery rate hike, in 2021 consumers have endured significant increases in gas and electricity supply rates as well as a $76 million gas delivery rate hike. Ameren customers…...
CUB Executive Director David Kolata’s statement on Nicor rate hike
The following is a statement from Citizens Utility Board (CUB) Executive Director David Kolata on Nicor Gas’ $240 million rate hike. It’s unacceptable that Nicor Gas pushed for higher rates—its third record request in four years—while people are struggling under a pandemic and the highest winter heating prices in more…...
Consumer Coalition launches campaign to eliminate gas utility surcharge
A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...
CUB staffer secures $4,800 refund from alternative supplier
If you’ve ever called CUB, there’s a good chance you’ve spoken to Jantay Gray, the woman who often answers our Consumer Hotline (1-800-669-5556). Jan is one of many outstanding consumer advocates on staff. This year, Sandra Marcelin-Reme, CUB’s director of consumer advocacy, sent the staff an email that exclaimed “WAY…...
They’re getting richer: the ongoing battle against high utility bills
Crain’s Chicago Business reports that in the first quarter of the year—a relatively warm winter—Peoples Gas still made a record $97.6 million. That’s after two straight years of record annual profits. “It wasn’t long ago when Peoples’ profit over an entire year wouldn’t approach the nearly $100 million it collected…...
CUB’s weekly e-newsletter: What’s up with your gas utility?
In this week’s e-newsletter, CUB’s policy and legal teams update you on how Illinois’ major gas utilities are trying to make you pay more. Read the summaries below and sign CUB’s petition against the utilities’ profit grabs. Ameren Illinois filed a $102 million natural gas rate hike with the Illinois Commerce…...
We like headlines like this: “Regulators order Peoples Gas to repay $7.2 million to customers”
The Illinois Commerce Commission (ICC) has announced that Peoples Gas has agreed to give about $7.2 million back to its customers in connection with a review of the 2015 costs of the utility’s troubled pipeline-replacement program. This is the result of a settlement involving the utility and the staff of…...
