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Natural gas

Watch your wallet: Electric/gas scammers prey on Illinois consumers

Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric…...

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Gas prices are up–but don’t fall for these myths

Chicago-area natural gas prices this month are up 41-51 percent compared with last February–but don’t assume you’ll find better deals with an unregulated gas supplier. The most notable February increase is for Nicor Gas customers, who will see a 52 percent jump since last year, from 27 cents per therm to 41 cents…...

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AG Madigan to ABC 7: Peoples Gas pipe replacement program could double Chicago gas bills

Attorney General Lisa Madigan told ABC 7  this week that Peoples Gas’ wasteful, mismanaged pipeline replacement program could double Chicago gas bills in coming years.  So why is the utility saying NO to a cutting-edge technology that would help it replace pipes more efficiently?  Please, send a message to the Illinois Commerce Commission to fix…...

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New gas prices for December

December natural gas prices have shot up significantly for most of Illinois’ major utilities. That’s in line with predictions by the Energy Information Administration (EIA), the statistical arm of the Department of Energy. The EIA says Midwest gas customers can expect to pay up to 30% more this winter. But…...

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Big victory over consumer confusion

Nicor Advanced Energy—an unregulated gas supplier that has sparked complaints from confused customers whose gas bills went up—will change its name and logo, under a settlement hailed as a consumer victory by Attorney General Lisa Madigan and CUB. The settlement is part of Atlanta-based Southern Co.’s proposed buyout of Nicor…...

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CUB’s guide to avoiding bad gas deals

Gas customers in Illinois have the option of choosing an unregulated alternative gas company instead of the regulated utility for their gas supply.  Making the right choice, however, can be hard work!  And now that utility heating prices are at their lowest in nearly 15 years, it is more important than…...

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Illinoisans haven’t seen gas prices like this since…2001!

This isn’t a misprint: December’s natural gas prices are at their lowest point in nearly 15 years! Major Illinois utilities are charging consumers 26-48 percent less to heat their homes this December compared to last. Peoples Gas shows the biggest price drop of all, charging customers about 28 cents per…...

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Nicor customers beware: Top 3 highest gas prices

This month, Nicor Gas customers–and their checkbooks—were happy to see the regulated utility’s price plunge 27 percent compared to its rate last October. But beware that some alternative gas suppliers are still offering plans that are almost double Nicor’s current rate. Protect yourself from bad deals by taking a quick look at…...

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Hello October, hello lower gas prices!

By Samantha Vercellino As October rolls in, consumers begin preparing themselves for the arrival of two things: Starbucks’ Pumpkin Spice Lattes and higher utility bills. But Illinoisans may be singing a different tune this heating season, because major Illinois utilities are charging consumers 25-27 percent less to heat their homes…...

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Cold winter = refund on gas bills

Peoples Gas and North Shore Gas customer will receive a $33.5 million refund this year due to the unusually cold winter. Customers should expect to see a monthly credit on their bill, starting this month and ending in December.  Total average refunds will reach $29.50 for Peoples customers and $23 for North Shore customers,…...

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