Many natural gas customers in Illinois are paying the highest prices in more than a decade, with most utilities charging nearly $1 a therm or more in May, according to gas price data filed with the Illinois Commerce Commission (ICC). This latest development shows that even though winter is over,…...
Q&A: What is the QIP surcharge on my gas bill?
What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...
CUB Executive Director David Kolata’s statement on Nicor rate hike
The following is a statement from Citizens Utility Board (CUB) Executive Director David Kolata on Nicor Gas’ $240 million rate hike. It’s unacceptable that Nicor Gas pushed for higher rates—its third record request in four years—while people are struggling under a pandemic and the highest winter heating prices in more…...
ComEd and Ameren electricity prices up in October
Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...
Natural gas prices continue their rise into May
Most major Illinois gas utilities are again increasing their prices, the lingering effects of extreme cold that hit the nation for a brief period over the winter and caused prices in Illinois to skyrocket. A few utilities lowered prices, but most natural gas customers will see their rates go up.…...
Ballooning bills, silent customer service: CUB joins ICC probe into three alternative suppliers
The Illinois Commerce Commission (ICC) is investigating three alternative suppliers–Realgy, Liberty Power and Switch Energy–after receiving hundreds of complaints from consumers about marketing techniques, unresponsive call centers and an unusual Realgy fee that has caused bills to skyrocket overnight. CUB’s legal team is intervening in the cases. These companies are…...
Consumer Alert: Natural gas prices to soar in April
Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...
Consumer Coalition launches campaign to eliminate gas utility surcharge
A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...