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Natural gas

Q&A: What is the QIP surcharge on my gas bill?

What is the QIP surcharge? The Qualified Infrastructure Plant, or QIP, fee is charged by Ameren Illinois, Nicor Gas and Peoples Gas, the three biggest gas utilities in Illinois. It covers certain costs associated with replacing natural gas pipes and other work on the utilities’ gas delivery system. You may…...

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Top consumer battles of 2022

2021 was a year of rate hike battles and the fight to pass the Climate & Equitable Jobs Act. In the new year, we plan to staff hundreds of free events, and handle more than one thousand inquiries from Illinois consumers with complaints or questions about their utility service–and we…...

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CUB Executive Director David Kolata’s statement on Nicor rate hike

The following is a statement from Citizens Utility Board (CUB) Executive Director David Kolata on Nicor Gas’ $240 million rate hike.  It’s unacceptable that Nicor Gas pushed for higher rates—its third record request in four years—while people are struggling under a pandemic and the highest winter heating prices in more…...

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ComEd and Ameren electricity prices up in October

Electricity supply prices charged by Commonwealth Edison and Ameren Illinois have increased by 10 percent and 19 percent, respectively, as of October 1. Now that a pandemic-related ban on door-to-door marketing has been lifted, CUB warned Illinois consumers to beware of unscrupulous alternative supplier sales representatives that may try to…...

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Natural gas prices continue their rise into May

Most major Illinois gas utilities are again increasing their prices, the lingering effects of extreme cold that hit the nation for a brief period over the winter and caused prices in Illinois to skyrocket.  A few utilities lowered prices, but most natural gas customers will see their rates go up.…...

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Ballooning bills, silent customer service: CUB joins ICC probe into three alternative suppliers

The Illinois Commerce Commission (ICC) is investigating three alternative suppliers–Realgy, Liberty Power and Switch Energy–after receiving hundreds of complaints from consumers about  marketing techniques, unresponsive call centers and an unusual Realgy fee that has caused bills to skyrocket overnight. CUB’s legal team is intervening in the cases. These companies are…...

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Consumer Alert: Natural gas prices to soar in April

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...

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Consumer Coalition launches campaign to eliminate gas utility surcharge

A coalition of consumer, environmental, and community advocates along with legislative champions have announced legislation to end a gas utility surcharge contributing to higher heating bills across the state. (Take action against this surcharge!) The coalition, which includes CUB, pointed to numerous examples of rapidly rising bills from one end…...

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It’s time to rethink heat in Chicago

By Chicago Alderman Brendan Reilly and David Kolata, CUB Executive Director If ever there was an absolute certainty, it’s that the controversial Peoples Gas pipeline-replacement program is setting up Chicago residents for an economic disaster, unless we act now. The company’s decades-long plan to replace gas mains throughout the city…...

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CUB releases tips in wake of governor’s disaster declaration

Dangerously low temperatures and up to a foot of snow prompted  Gov. J.B. Pritzker to issue a disaster proclamation for all 102 counties and warn Illinois consumers about the possibility of “soaring utility bills.” . “The sub-zero temperatures are resulting in increased demand and decreased supply, causing natural gas prices…...

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