Search Results for: %22consumer alert%22

Click here to give us one of your own tips for keeping warm and safe. With forecasts calling for dangerous wind chills as low as 40 below zero, CUB today released a Consumer Alert. Here are our emergency tips: Don’t take any risks. The Illinois Department of Public Health recommends setting your thermostat no lower than 66 degrees in times…

…companies will increase consumer cost on services. They will say that competition will keep prices in check, but I do not believe that because of limited local competition.” “Save my AT&T Consumer Choice Plan! Also, I subscribe to Medical Alert which uses a landline to function. The AT&T Consumer Choice Plan I have helps keep the landline I need affordable.”…

…alert to Dolton residents, telling them they could get out of the Integrys deal without having to pay an exit fee. Aggregation harnesses the buying power of a town’s population to negotiate a lower electric rate. That’s a good idea, and there are still towns saving consumers money. (See the Illinois Commerce Commission’s complete list of aggregation deals.) However, everyone…

…virtually eliminate estimated bills. ComEd and Ameren often have no idea there’s a power outage until customers call them? Solution: The new meters and other smart upgrades could immediately alert the utility of an outage, and in some cases, automatically fix the problem by rerouting power. Avoiding prolonged power outages could save consumers hundreds of millions of dollars. We pay…

Lisle Elsbury, a business owner from Utica, received a call from “Ameren.” He was told that his power-bill payment didn’t go through and that he needed to make a quick payment to avoid service shut off. Elsbury didn’t buy it. He had recently paid his utility bill so he knew it had to be a scam. Lisle told the LaSalle…

…Ameren Illinois actually went down about 3-5 percent on June 1, to under 5 cents per kWh. Ameren is connected to a Midwest power grid that figures capacity charges differently. It also doesn’t have the intense power demand issues that ComEd’s grid, connected to East Coast states, faces. This week, CUB put out a consumer alert about the increase in…

After a 115 percent in complaints over the year regarding alternative electric suppliers, CUB issued a consumer alert this week about the worst deals in the market. The alert included a survey asking consumers their impressions of alternative suppliers. First off, we want to congratulate Kenneth W. of Belleville for winning our survey drawing. He will receive 2 LED light…

…would close the window on easy savings. Our second report, released this week, shows how much the market has tightened in just 12 months. The era of easy savings is over when it comes to electric competition. CUB’s Consumer Alert/Survey warns of bad deals in the electric market. Check out some of the complaints we’ve received this year: • An…

…causing headaches for Illinois consumers. The vast majority of survey respondents, 77 percent, subscribe to a paid television service, like cable or satellite TV. But just 3 percent reported being very satisfied with that company. If any of this grinds your gears, read about our most recent action alert to the FCC regarding cable TV service. Part of the problem…

Think twice before you answer any calls from people claiming to be “customer support.” They could be trying to scam you! In our recent scam alert survey, respondents alerted us to some new and nasty cons making the rounds. We want to give consumers a heads-up about one deception that came up frequently: In this phone scam, someone calls your…