Search Results for: %22consumer alert%22

By Steve Daniels, Crain’s Chicago Business. August 29, 2018 Caveat emptor. That’s the message from Chicago’s leading consumer advocate on energy costs to residents who want to improve the environment and are signing up with green-power providers to do so. The Citizens Utility Board, in a “consumer alert” yesterday, said there are better ways for consumers to put their money…

PDF version of this release Contact: Jim Chilsen, (o) 312-263-4282 (c) 312-513-1784 CHICAGO, August 28–The Citizens Utility Board (CUB) on Tuesday issued a Consumer Alert to educate state residents about a source of confusion and complaints in Illinois’ electric market: “green plans” peddled by alternative electricity suppliers. The watchdog group encouraged Illinoisans to visit CUBHelpCenter.com, where they can get CUB’s…

…investigation, and at a news conference calling for reforms in the market. His experience is a perfect example of how a supplier can lure you in with the promise of moderate savings and then slam you with an extremely high rate. To learn how to assess offers from alternative energy suppliers, read our new Consumer Alert at CUB’s Help Center….

…to alert you as soon as we do. The development is a reversal of the bad news customers received in 2015, when supply rates for Ameren customers jumped 30 percent across Central and Southern Illinois. Back then, consumer advocates declared the increase unjust and unreasonable. The hike was connected to a yearly auction held by the Midcontinent Independent System Operator…

…than the increase in state income tax, the rider will reduce bills for consumers. The tax savings, as approved by the ICC on April 20, will be reflected in a special VITA rider line item for those utilities. As of early May, those riders had not yet begun to appear on bills. We will alert consumers when they do. With…

…channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about…

When’s the last time you carefully looked at your Nicor Gas bill? Is there a charge from Nicor Home Solutions tucked away among all the other charges? If there is, get the facts: Fact: Nicor Home Solutions is NOT Nicor Gas, the regulated utility. Nicor Home Solutions is an unregulated affiliate of the utility. It offers repair and maintenance plans…

Be on high alert if someone approaches you with a utility “discount” that’s too good to be true: CUB is constantly getting complaints about alternative electric and gas suppliers using predatory sales tactics. Most customers in Illinois can choose a company other than the regulated utility to be their electric or gas supplier. But Illinois’ market has been confusing and…

…altering your existing accounts.) Know that there is likely to be an annoying fee (typically $5 to $10) for placing and lifting a freeze on your reports. The Federal Trade Commission (FTC) has a helpful article on the security freeze, and the difference between that and a fraud alert. (It may not be easy to get a freeze right now….

…in the state lost a total of $198 million compared with utility rates. Jason Knowles from ABC 7 Chicago has stories on the Sperian case and ORMD’s report on alternative suppliers. Please read our special alert on the highest electricity rates in Illinois, and show your support for CUB’s campaign to clean up the electric market. Thanks for your help!…