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CUB Director: Consumer protections never go out of date

AT&T has made no secret of the fact that the company wants to strip the Illinois Telecom Act of consumer protections and completely deregulate traditional home phone service. In the company’s perfect world, it would no longer have to fulfill the “obligation to serve” requirement— and would be able to abandon…...

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Save home phone service before it’s too late!

The Illinois Telecommunications Act—legislation that protects your rights and keeps telephone rates down— is up for review at the end of the month, and legislators must determine to renew it as is, or change it. Unlike CUB and other consumer advocacy groups, Big Telecom companies like AT&T and Frontier hope…...

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Keeping up with $1.6 billion in Illinois rate-hike battles

Consumer wallets took a big hit in January, with four utility rate increases–and a new $53 million natural gas rate-hike request. On Jan. 1, ComEd and Ameren were awarded a combined electric rate increase of $436 million (about $232 million for ComEd and $204 for Ameren). CUB filed a  “petition for…...

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