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With an expensive winter ahead, CUB Help Center aims to protect consumers from ballooning gas bills

Illinois consumers are facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and aggressive utility spending. Most supply rates went up again on Nov. 1, with major utilities charging about double 2020 prices. CUB has launched an online help center…...

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New assistance program helps Nicor customers afford their gas bills

Nicor Gas and The Salvation Army are partnering to provide emergency assistance to help individuals and families pay their natural gas utility bills. Funding through the Shield of Caring program will assist residential customers who are past due on their gas bill and report a financial hardship, such as a…...

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Consumer Alert: CUB launches online help center as natural gas prices surge

With Chicago-area consumers facing the possibility of hundreds of dollars in higher heating bills this winter due to skyrocketing natural gas prices and out-of-control utility spending, the Citizens Utility Board (CUB) on Monday launched an online help center to advise gas customers on how to soften the blow of these…...

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Brace yourself: October gas prices more than double 2020 supply rates

Most Illinois natural gas utilities in October are charging more than double their 2020 prices, according to preliminary tariff filings. Natural gas prices have been on the rise since early this year, causing growing concern as winter weather draws near. These appear to be the highest winter heating season prices…...

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Q&A: High natural gas prices in Illinois 

Natural gas prices charged by Illinois utilities began shooting up last spring, and continue to be at a high level (double and triple last year’s prices) as we head into the expensive winter heating season. Read our Q&A to find out why this is happening and how you can protect…...

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High gas prices cause concern as cold temps near

Nearly every natural gas utility again raised their prices in September, causing more concern for consumers’ gas bills with winter just around the corner. These supply rates, some double or triple the utilities’ 2020 prices, are the result of the extreme cold that hit the nation back in February. As…...

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Natural gas prices remain high in August

Most major Illinois gas utilities are holding on to high rates, the aftershock of the extreme cold that hit the nation back in February. Consumers are using less natural gas thanks to the warm weather, but it is still important to factor these high prices into your usage. The price…...

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CUB challenges ICC’s approval of Nicor’s “trash gas” program

The Citizens Utility Board (CUB) is pushing back on a $16 million Nicor Gas pilot program that would charge consumers to connect its system to so-called “renewable natural gas” sources, such as landfills. The Illinois Commerce Commission (ICC) recently approved Nicor Gas’ proposal, but the consumer watchdog is challenging the…...

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Natural gas prices continue rise into July

Most major Illinois gas utilities are again increasing their prices, the continued aftershock of the extreme cold that hit the country back in February. Temperatures are now warm and consumers are using less natural gas, but it is still important to factor these high prices into your usage. Most natural…...

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Consumer Alert: Natural gas prices to soar in April

Several major Illinois utilities are increasing their natural gas prices by about 40 percent to 69 percent on April 1, a lingering effect of February’s volatile winter weather that crippled the nation’s gas supply and caused massive blackouts in Texas. Last month, dangerously low temperatures and up to a foot of snow prompted Illinois Gov.…...

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