The Citizens Utility Board is urging Illinois consumers to contact their utility companies immediately to take advantage of consumer protections available to them due to the pandemic. A state moratorium on shutoffs expires on April 1, so it is vital that people who are struggling to afford their bills get in…...
Update: Illinois utilities sharing $350 million in tax savings with customers
CUB’s legal team and other consumer advocates were busy in the first few months of the year working to make sure Illinois utilities rightfully shared their newfound tax savings with customers. As a result, customers will see $350 million in lower rates. Due to legislation passed in Washington late last…...
Some good news for ComEd customers this October
In October, ComEd customers will receive a one-time refund totaling about $80 million. Here’s what you should know: The per-kilowatt-hour credit, labeled the “energy efficiency credit,” works out to nearly $14 for the average ComEd residential customer. The credit is the result of a refund requested by ComEd…...
Money-saving programs worth bragging about
Thanks to efficiency programs offered by Illinois’ major utilities, saving energy—and money— is easier than ever before. CUB chose seven of its favorite energy efficiency programs from across Illinois. (See them below in no particular order.) Lighting Discounts Under ComEd’s Energy Efficiency program, you can receive instant in-store discounts on select ENERGY STAR…...
The guy at the door says he’s from the utility: Are you sure?
For more than 30 years CUB has battled Illinois utility companies to protect customers from exorbitant rate hikes–but we’ll stand with the utilities any day if it helps consumers avoid getting scammed. That’s why today CUB spoke at a news conference with ComEd, Peoples/North Shore Gas and Nicor Gas to warn…...
