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Nicor

Giving Tuesday: For CUB, ALL the battles are big

In honor of “Giving Tuesday”–the national day to support nonprofits–CUB has created this nifty Holiday eCard, with the CFL candle theme, pictured here. It allows people to honor friends and family this Holiday season–and support CUB’s fight for lower utility bills. That fight made headlines this year, as we helped to…...

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Energy report: What’s your gas utility charging?

As we approach the heart of the winter heating season, here’s a summary of what Illinois’ major utilities are charging for natural gas right now, compared with last November: Ameren Zone 1 (Formerly AmerenCIPS): 53.482 cents per therm (November 2012: 64.76 cents per therm) Ameren Zone 2 (Formerly AmerenCILCO): 53.673 cents…...

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Exposed: Lies about your gas bill!

Over 30 years of consumer advocacy, CUB has heard a lot of misinformation about utility service–yep, some real doozies! As winter approaches, here’s our list of the top 5 myths about your gas bill. Myth No. 1: There’s nothing you can do to cut your energy bills. CUB’s free online tool,…...

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CUB Analysis: Up To $37 Million Per Year In Potential EE Savings

CUB held news conferences across Illinois today to release a report that holds both good news and bad news for Illinois consumers. First the bad news: The Federal Energy Information Administration (EIA) recently released state fact sheets that indicate Illinois is one of the biggest household energy users in the…...

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CUB’s Consumer Advocacy Team: Meet the CUB crew fighting for you!

Each year, CUB’s Consumer Advocacy Department handles nearly 10,000 calls, emails and letters from Illinoisans with questions or complaints about utility service. The team has saved individuals thousands of dollars by identifying errors on electric, gas and phone bills. Consumer Advocacy Director Sandra Marcelin-Reme said a lot of problems stem from…...

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Nicor customer refunds beginning this month

This month, Nicor Gas will begin issuing $72 million in refunds ordered by the Illinois Commerce Commission (ICC) following a 10-year legal battle waged by CUB and Illinois Attorney General Lisa Madigan’s office. Nicor says the average homeowner will receive a total of about $30 paid out over the next 12…...

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Victory? Nicor customers to see $72 million refund

A 5-0 Illinois Commerce Commission (ICC) ruling means Nicor customers will be on the receiving end of a $72 million paycheck in the near future. While we’re always happy to see customers get a refund, in this case, $72 million is not enough to undo the harm done to customers.…...

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