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Updates

Sources for CUB’s Guide to Fighting Robocalls

You can order CUB’s Guide to Fighting Robocalls here. Below is a list of the sources the Citizens Utility Board (CUB) researched to write the guide:  “Apple.” Detect and block spam phone calls – Apple Support. https://support.apple.com/en-us/HT207099. AT&T. “Block Robocalls and other Unwanted Calls.” https://www.att.com/help/robocalling.html. Blanco, Octavio. “Robocalls Decline, but…...

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Don’t let the big water companies silence you

This time of year, CUB’s at the State Capitol—and today we need your help to take on the big water companies. We hear a lot of complaints about high rates from Aqua and Illinois American, the state’s two biggest private water corporations. Unfortunately, Illinois law permits them to buy any…...

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Memes, graphic novellas, Instagram, oh my! — Northwestern students help CUB rethink its educational tools 

Who knew that memes, social media and graphic novellas could be used to break down and simplify utility concepts like capacity markets and legislation like the Clean Energy Jobs Act? Thanks to a partnership with PhD and Masters students in the “Introduction to Design in Learning Sciences” course at Northwestern…...

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Nexamp and Clearway: Two new community solar offers available to Illinois consumers

In this article, we’ll break down the terms and conditions of two community solar offers advertised by Nexamp and Clearway. Let’s start with the basics  What is “community solar”? Community solar is an exciting new program in Illinois that can help reduce your electric bill while supporting the development of new solar…...

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Clean energy and your utility bills: Learn more at a February CUB event

Do you have questions about your gas, electric or phone bills? Have you thought about going solar but need more information? Ever wondered what things you could do to help make your home more energy efficient? Attend one of CUB’s events this month to learn more. Check out our February…...

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Consumer alert: AT&T phasing out low-income internet program

AT&T is phasing out its Access program after four years of offering discounted high-speed Internet and Wi-Fi service to eligible consumers. AT&T will no longer be taking Access applications after April 2020. However, people who sign up between now and April 2020 are still eligible for a year of Access…...

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Natural gas prices continue 2020 downward trend

The weather outside may be cold, wet and windy, but there’s cause for celebration – most Illinois consumers natural gas prices have declined for the second consecutive month. Compared to a year ago, we’re paying less across the board for natural gas. The price per therm you will pay for…...

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CUB’s new Deputy Director: Fighting energy rip-offs frustrating game of “ whack-a-mole” 

Typically, Sarah Moskowitz would be at one of CUB’s popular utility-bill clinics helping consumers avoid bad deals from alternative suppliers. But last week, the watchdog group’s new deputy director was sitting alongside some of those companies at an Alternative Supplier Policy Session hosted by the Illinois Commerce Commission (ICC).  Sarah,…...

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Ameren and ComEd electric rates drop

Ameren and ComEd are starting 2020 off right — with a drop in their electric rates. To view these changes, visit the links below that corresponds with your electric utility. You will also be able to order a printer-friendly version of CUB’s Gas and Electric Guide and our newly updated fact…...

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Good news in the new year: Natural gas prices fall 

Natural gas prices have fallen from last month for most Illinois utilities, and they’re down across the board from last January — the perfect way to start off the new year.  The price per therm you will pay for your natural gas in the month of January, also known as…...

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