(800) 669-5556

Updates

Energy myths busted

Congratulations to CUB’s Energy Myths Quiz winners: Regina from Aurora and Patricia of Oak Lawn! They each won $100 off their October utility bills for taking the time to bust some energy myths. Whether you took the quiz or not, check out the answers below to see how your energy…...

Read more

CUB to the rescue: ID theft leads to no service for ComEd customer

Why was an $813 balance added to Surrina H.’s ComEd bill? The charges were tied to a Chicago address where she had never lived. While trying to resolve the identity theft issue, ComEd disconnected her service and she was left without service for days. “ComEd was not really responding,” she…...

Read more

Nicor disconnects service over 9-year-old balance

Ashley went 10 days without gas after Nicor charged her for a $1,200 balance from where she lived in 2009. That year, Ashley was forced to leave her Rockford home when the city condemned it. The house was boarded up and left unlivable. After the house was restored, a resident…...

Read more

Update: Defend net neutrality

Net Neutrality Update: Take action to fight a White House attack on the nation’s strongest internet consumer protections. Background: Things looked pretty bleak last year after the Federal Communications Commission (FCC), under new Chairman Ajit Pai, killed the internet consumer protections called “net neutrality.” But enough people care about this issue—polls show an…...

Read more

The heating-affordability crisis

By Bryan McDaniel CUB’s Director of Governmental Affairs CUB has been working with other consumer advocates to reform the Peoples Gas pipeline-replacement program–the utility’s mismanaged project that threatens to spark what Crain’s Chicago Business called a “heating-affordability crisis.” Last week I came face-to-face with the heating-affordability crisis. I met with…...

Read more

Q&A on AT&T ending the Lifeline discount for landline customers

CUB has been getting calls from AT&T customers concerned about a letter they received from the company announcing the end of a low-income discount on landline service. Read CUB’s Q & A. What happened? In September, certain AT&T landline customers received a letter from the company with the headline: “Your…...

Read more

Environmental groups, state leaders rally against bailout of coal plants

The Environmental Protection Agency (EPA) recently announced plans to replace the Clean Power Plan with the Affordable Clean Energy (ACE) plan. CUB argues the new plan is a bailout for failing coal-fired power plants and threatens to raise our electric bills. Today, Chicago hosted the only hearings in which the…...

Read more

CUB General Counsel Report by Julie Soderna

CUB Executive Director David Kolata has asked me to prepare a General Counsel’s Report to outline for our most generous supporters the work we’ve been doing in 2018: Senior Attorney Kelly Turner and I are pleased that so far this year we’ve helped cut Nicor’s proposed rate hike by $115 million and…...

Read more

CUB comes face-to-face with a sketchy alternative supplier

CUB warns consumers that alternative supplier plans can cost you a lot more than what you’d pay with your regulated utility. At a recent event, CUB’s Outreach Assistant Anairis Boror had an interesting encounter with people who seemed to be representing an alternative supplier. Anairis was working CUB’s table at…...

Read more

Update: Your power bill and the White House

The White House is on a campaign to bail out struggling fossil-fuel plants—and raise our electricity costs. There’s been a new development, and we’re asking you to send a message to Washington. What’s the update? The Environmental Protection Agency (EPA) has unveiled its proposal to replace the “Clean Power Plan.” (The Clean…...

Read more